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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
2,126 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,126 reviews

January 17, 2024

I had an car inspection. My car passed and I was told all fluids would be replenished of course . I had no windshield washer fluid in my car prior and I had no washer fluid More

by VIRGINIA.WHITEHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Virginia. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

Extremely helpful and resourceful in spite of sudden power outage. Friendly communication and customer service. More

by LEBOEUF_DANYELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Robertson
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2024

Stephen took care of me when I needed it most! New tires and all for my upcoming trip More

by LISASELLS757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2024

Outstanding staff and work, no complaints. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. More

by clayborn.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2024

To whom it may concern. They did a poor job. It ran before I got there. I paid money for nothing. My car was not missing before I came, when I left, it made noise I never he More

by frankspruill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Frank. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

You bring them your thruck to get stuff done. ..They are on it like donkeykong More

by ffzell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2024

it took 4 and a half hours to get my truck inspected and wasn't satisfied at all and won't be going back More

by VJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taryn
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Jan 17, 2024 -

Southern Chevrolet responded

"VJONES0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 10, 2024

Marty was amazing. He paid attention to the details, listening to my wants and my concerns. Marty introduced me to the Nissan that checked all of my important boxes. An More

by TreseY
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Jan 10, 2024 -

TreseY responded

😃

January 07, 2024

Enormous shout out to my guys Marty, Bryant and Justin Car over at Southern Chevrolet in Chesapeake. I spent the day over there shopping for my dream truck, and these guys made it happen for me! They were More

by uncleal421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Carr
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Jan 08, 2024 -

Southern Chevrolet responded

Thank you so much, we appreciate the opportunity to earn your business.

January 04, 2024

Dealership was great but the Service Rep Nancy was rude and short the entire interaction. Had another customer paperwork stapled to my paperwork, I had to call her for updates and when she answered she act More

by 94CMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I give Nancy 1 Star.
Report | Print
Jan 09, 2024 -

Southern Chevrolet responded

"94CMC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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