Southern Chevrolet
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Worked me in for my oil change and tire rotation, was not at all pushy. at all pushy. More
The service at Southern Chevrolet was very effective and efficient. The staff was nice and friendly. They were quite knowledgeable and responsive to my concerns regarding my vehicle. efficient. The staff was nice and friendly. They were quite knowledgeable and responsive to my concerns regarding my vehicle. More
I do not recommend this dealership for repairs. Im not aure if its any difference if u purchased the vehicle from them or not but if you are using an extended warranty, Run dnt Walk away from them. Im not aure if its any difference if u purchased the vehicle from them or not but if you are using an extended warranty, Run dnt Walk away from them.. More
A team you can trust that help you get your vehicle of choice, great quality ,reliable and affordable! choice, great quality ,reliable and affordable! More
Had appointment for a State Inspection. I was in and out in no time. Estimate was an hour but I was out in 40 minutes. I was in and out in no time. Estimate was an hour but I was out in 40 minutes. More
This is the best car dealership I ever been to when it comes to customer service. comes to customer service. More
The service rep Mr. Calvin Affleck was outstanding. Not only did he make sure that my suburban was serviced in the allotted time, he also ensured that I received a milit Calvin Affleck was outstanding. Not only did he make sure that my suburban was serviced in the allotted time, he also ensured that I received a military discount and thanked me for my service. He was very professional, and polite, communicated effectively, and was courteous throughout the service process. I always tell my neighbors about the great service, transparency, and integrity received by the service team (Stephen & Calvin). I’m always greeted with a genuine warm welcome and a friendly smile from Stephen and Calvin the second I pull into the service Bay. This is why I drive from Suffolk to Chesapeake past other service departments to Southern. The customer service is unmatched. More
I can only believe that the "free inspections for life" and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I w and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I would try the new guy on this side of the water. I shared this thought with a friend, also a Southern Automotive Group customer via vehicle purchase several years ago and, ironically, he, too, had his truck fail state inspection for an issue that another shop passed without question. Mine failed for a supposed faulty door electronic switch malfunction. Yet, the inspector was gone for the day when I arrived, I suppose, but the service writer, who was very polite and friendly, and another employee in the service bay each confirmed that it worked for them, just as I, too, confirmed in front of them that it worked. So, what am I to think. Also, I suspect other issues noted on the "free" safety inspection were merely intended to generate revenue. I immediately took the vehicle to another shop, with rejection sticker attached, yet here it passed with no problems and, further, the owner of the shop reviewed the other "concerns" noted by the mechanic and reported that he saw no problem with any item. I appreciated his honesty and will return to have these "early to need" service concerns addressed. So, Southern has lost my business, just as I was going to buy my wife a new vehicle, more than likely a SUV, as a surprise retirement present. So, I suppose I should thank the Service Dept for making me aware, early, of Southern Hospitality. More
Always enjoy the service received from Southern Chevrolet, They are friendly when I drop my vehicle off for service and are informative, knowledgeable and respectful when I pick it up. Highly rec Chevrolet, They are friendly when I drop my vehicle off for service and are informative, knowledgeable and respectful when I pick it up. Highly recommend them for your needs. More
Very prompt service and customer friendly and always interacting with the customer with guidance and advice interacting with the customer with guidance and advice More




