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Southern Chevrolet

Chesapeake, VA

4.4
2,126 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,127 reviews

January 18, 2024

Worked me in for my oil change and tire rotation, was not at all pushy. More

by DAWNCOFFMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 18, 2024

The service at Southern Chevrolet was very effective and efficient. The staff was nice and friendly. They were quite knowledgeable and responsive to my concerns regarding my vehicle. More

by Carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 18, 2024

I do not recommend this dealership for repairs. Im not aure if its any difference if u purchased the vehicle from them or not but if you are using an extended warranty, Run dnt Walk away from them. More

by Ms. Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Affleck
Jan 18, 2024 -

Southern Chevrolet responded

"Ms. Dee" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 18, 2024

A team you can trust that help you get your vehicle of choice, great quality ,reliable and affordable! More

by helen.hinton22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Abernathy, Alex Goicochea, Justin Carr
Jan 18, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2024

Had appointment for a State Inspection. I was in and out in no time. Estimate was an hour but I was out in 40 minutes. More

by reried65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2024

This is the best car dealership I ever been to when it comes to customer service. More

by EDWARD.MILLARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 17, 2024

The service rep Mr. Calvin Affleck was outstanding. Not only did he make sure that my suburban was serviced in the allotted time, he also ensured that I received a milit More

by Melvin Kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck
Jan 18, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 17, 2024

I can only believe that the "free inspections for life" and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I w More

by No longer customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Southern Chevrolet responded

"No longer customer" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

Always enjoy the service received from Southern Chevrolet, They are friendly when I drop my vehicle off for service and are informative, knowledgeable and respectful when I pick it up. Highly rec More

by jeanbwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2024

Very prompt service and customer friendly and always interacting with the customer with guidance and advice More

by frederic.h.stillwagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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