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Southern Chevrolet Newport News
Newport News, VA
598 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 598 reviews
Verified Customer
July 11, 2026
I had know problems with the people they were good at their jobs. The issue is with you automated system for making appointments. I made appointment for Southern I NPN and got a reminder for an appointme their jobs. The issue is with you automated system for making appointments. I made appointment for Southern I NPN and got a reminder for an appointment in Chesapeake. I called the number on the reminder that sent and they couldn’t find an appointment for me. I then called Southern in NPN and they didn’t have an appointment for me. After I finally talked to a service advisor I was able to schedule. That automated system you are using is a complete failure and needs to either be replaced or fixed. If I the same issue again I will just schedule with a dealership that is not connected with Southern. More
by dmbright218
Employees Worked With
July 05, 2026
They were honest and fair and transparent and stood behind their work It's people like them that make me a loyal customer for your dealership, I wish you would buy Hampton Chevrolet behind their work It's people like them that make me a loyal customer for your dealership, I wish you would buy Hampton Chevrolet More
by jdedwards1897
Employees Worked With
Bridget. John and Gavin
July 03, 2026
I appreciate the ease and friendliness with which I can talk to the service advisors; they don’t push me to add on any extra services which in turn actually makes me more likely to return, as I feel I can talk to the service advisors; they don’t push me to add on any extra services which in turn actually makes me more likely to return, as I feel I can trust the establishment. More
by GoodWitch
Employees Worked With
Tanisha Carmouche
July 03, 2026
I've been using for many years. Since 'priority for life ' and I will always buy and use from here only! Thank you for everything. Bridgette was wonderful yesterday! Since 'priority for life ' and I will always buy and use from here only! Thank you for everything. Bridgette was wonderful yesterday! More
by kendalldriveswithlyft
Employees Worked With
Bridget Dempsey
July 03, 2026
I have a customer for 9 years several vehicles and always satisfied. Thanks for all you do. Paul satisfied. Thanks for all you do. Paul More
by pwhite
Employees Worked With
March 14, 2026
Sales manager Joel guaranteed a Mazda5 I test drove was safe and had passed state inspection. I took it to my mechanic anyway. Within minutes they found multiple issues that would fail inspection, incl was safe and had passed state inspection. I took it to my mechanic anyway. Within minutes they found multiple issues that would fail inspection, including a battery not bolted down and twisted, barely attached brake lines — serious safety hazards. I was advised to not even drive it back as it was unsafe. When I retuned within the 24-hour test drive window and tried to show him the inspection report, Joel refused to even look at it and began raising his voice at me on the sales floor. He was belittling me, and drawing attention from customers in the showroom. The first thing he said to me was, “you’re late.” I was within the 24-hour test drive period. At one point I asked him if he would sell this vehicle to his own mother or children. He responded that he was actually planning to sell it to his neighbor’s elderly mother. When I asked if he would sleep well at night knowing the safety issues, his response was “I would sleep very well, thank you very much.” He stated this in front of the service manager and shop foreman. Ironically, when the service manager and shop foreman reviewed the situation, they agreed the vehicle was not safe and had to pick it up from my mechanic. The only positive part of this experience was Jalen, the salesperson, who was respectful and professional. Always get your own inspection before buying here. Mine cost $150, which I’m still waiting to be reimbursed for. With management like Joel, I would avoid this dealership entirely. He gives honest sales managers and used car salespeople a bad name. More
by tianna_arich
Employees Worked With
Joel
November 12, 2025
My experience was generally positive. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air. More
by alpern.frances
Employees Worked With
November 11, 2025
John Sherman is great! He kept me well informed of the status of my vehicle throughout the duration of it getting serviced. He kept me well informed of the status of my vehicle throughout the duration of it getting serviced. More
by Jordan’s Accord
Employees Worked With
