Southern Buick GMC Greenbrier - Service Center

Service at this dealership has been inconsistent in the past. On December 30, I received excellent service from Jacob Fox, who was friendly., efficient, and very effective at handling each issue. My Ac past. On December 30, I received excellent service from Jacob Fox, who was friendly., efficient, and very effective at handling each issue. My Acadia and I left the lot extremely satisfied with the service. Thank you, Jacob!!! More

Great service department, excellent timing and superior knowledge about my Ford F150, nice doing business, till the next time. knowledge about my Ford F150, nice doing business, till the next time. More

The availability to get my car fixed was excellent! Everyone was courteous and helpful. Richard is an excellent technician and I'm thankful he is ways able and available to fix my car Everyone was courteous and helpful. Richard is an excellent technician and I'm thankful he is ways able and available to fix my car More

Quick, efficient, and timely! Certainly a 10 out of 10! And the customer service was out of this world good!! Certainly a 10 out of 10! And the customer service was out of this world good!! More

Service for oil change & tire rotation 3 of my lug nuts came off while driving came off while driving More

Dropped off Vehicle for creaking in back hatch. Problem resolved. Thank you for the service Problem resolved. Thank you for the service More

Sean is such an amazing advisor! Definitely will be getting my service done here from this point forward! Definitely will be getting my service done here from this point forward! More

Had appointment for 0820. Dropped of the vehicle the night before. Had to call several times starting after noon to find out vehicle status. When someone finally called me bac Dropped of the vehicle the night before. Had to call several times starting after noon to find out vehicle status. When someone finally called me back, I was told people who were waiting were serviced first, even if one had an appointment. If I had known this, I would have waited. This massive delay ruined my day’s schedule More

Service and professionalism was top notch. Mr. Antwan is one of the most thorough and knowledgeable employees that I've encountered since joining the Southern family. Mr. Antwan is one of the most thorough and knowledgeable employees that I've encountered since joining the Southern family. More

Very slow. Terrible communication. Always searching for ways to make you purchase something. Anytime I send my wife alone she is consistently hassled about d Terrible communication. Always searching for ways to make you purchase something. Anytime I send my wife alone she is consistently hassled about different things that “need to be done” or “scheduled to be done” that do not happen when I take the car. If I could get my down payment back then I would give this Kia right back so I did not have to deal with this dealership ever again. Other than Reggie who sold me the car I could care less about any interactions I’ve had with the rest of the dealership/service center. More