Southern Buick GMC Greenbrier - Service Center

Very courteous and proffesuinal personel. 27 point spection was done free of charge with no push to go through with the recomendations. The recall was done in expected amount of time. 27 point spection was done free of charge with no push to go through with the recomendations. The recall was done in expected amount of time. More

Outstanding. . love coming there.. The staff is amazing.. They really care about their customers.. Outstanding . love coming there.. The staff is amazing.. They really care about their customers.. Outstanding More

The staff are cordial, knowledgeable and professional. My husband used to take care of my car but he is ill and no longer can do that. The staff understand and educate and guide me in getting services don My husband used to take care of my car but he is ill and no longer can do that. The staff understand and educate and guide me in getting services done. I am so appreciative of their care and concern. More

Bryan was accommodating, knowledgeable and a pleasure to work with! He fixed the recalls, knew the solution to my tire lights, did the inspection, oil change - all with a smile. work with! He fixed the recalls, knew the solution to my tire lights, did the inspection, oil change - all with a smile. More

Had a great experience once again, was in for state inspection, all is well thanks inspection, all is well thanks More

I was told by service advisor the t battery needed replacement. I had the battery tested independently next day (24 hours later) and it along with starter and alternator tested strong and did not nee replacement. I had the battery tested independently next day (24 hours later) and it along with starter and alternator tested strong and did not need replacement. More

Does not communicate with clients to keep them informed concerning the status of their vehicles concerning the status of their vehicles More

It was a very pleasant experience they didn’t take long at all and everyone was sweet and helpful ! at all and everyone was sweet and helpful ! More

My service advisor MONICA ELLIS is amazing! Responsive and respectful of my time, completely keeping me in the loop of how the service was going. Responsive and respectful of my time, completely keeping me in the loop of how the service was going. More

My biggest complaint is the phone system used there. Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update only to find out the parts came in damaged and my truck was not done. The days of being able to call and actually talk to someone in the service department are long gone. More