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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
1,059 Reviews
Call Service Center (757) 424-6380

1,059 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 15, 2025

Excellent Service , would recommend to friends and family and the 15 word minimum is stupid More

by KELSHAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2025

Great place to purchase a vehicle I love the experience and I love my vehicle More

by Trisha56
Recommend Dealer
Yes
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 13, 2025

All the employees interacted with for more than five years have been professional, friendly and taken the time to explain things in a manner easily understood. More

by PAT.GARRETT7708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- all employees
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

Everyone was very nice, and despite the temp area for the team, they did a great job. More

by CH 1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Department
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 13, 2025

Droped off my pick up truck oil change tire rotation an recalls taken care of More

by john.wagenmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2025

Excellent service and manager (Antwan Pair). Enjoyed the new service text. I also can view my vehicle. Great job More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Pair
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2025

My man Dequan was the most professional, and very helpful. My wait time was short. More

by STEPHENMAZZITTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daequan.
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2025

Took my vehicle in for state safety inspection, oil change and tire rotation. When I got home after the service was done, I found one of the lug nuts on the right rear tire was loose (only one or two More

by cwcorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2025

Service was great, and Sean was really helpful. He kept me updated about my vehicle's work progress until it was completed. More

by chigs121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2025

I enjoyed the quick and efficient service that the technician communicated with me during the process More

by lekeevalawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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