Southern Buick GMC Greenbrier - Service Center

Service staff have always been polite and helpful. I will continue to have them service my vehicles I will continue to have them service my vehicles More

Was told I should expect a wait of a “few minutes. ” Yet I waited 2 hours! ” Yet I waited 2 hours! More

Best service ever. Scheduled appointment..in and out in 30 minutes. Thanks team.best Kia dealership Scheduled appointment..in and out in 30 minutes. Thanks team.best Kia dealership More

Service was very good fast outstanding professional prompt Excellent and quick thank you for your support prompt Excellent and quick thank you for your support More

Very poor management, keys and/or cars can’t be found and customers leave empty-handed in frustration; they claim every vehicle has add-ons customers have to pay for, but there doesn’t seem to be a way to k customers leave empty-handed in frustration; they claim every vehicle has add-ons customers have to pay for, but there doesn’t seem to be a way to know if those add-ons are on a car, which leaves one in doubt of its legitimacy. More

Had a nail and tire and Antwan took great care of me He had great people skills had great people skills More

I purchased my 2018 Buick Encore new from Southern Buick . Have always had my vehicle serviced here . Not always satisfied but never felt like they were dishonest until last visit 01/09/2025. I was advised . Have always had my vehicle serviced here . Not always satisfied but never felt like they were dishonest until last visit 01/09/2025. I was advised they were busy and 3 mechanics had called out. I left my vehicle for service and tire rotation . Jeri was to call when ready . I received a text in just a little over an hour it was ready. After having lunch and shopping I returned to pick my vehicle up. Went in and was advised my vehicle needed some work. Service and tire rotation was complete. I noticed as soon as I approached my car the tires had not been rotated .Adviser and Paper work had indicated it was completed . I showed adviser how I knew it had not been done. Adviser takes my car back and eventually was completed. I called Brett the manager few weeks later . After gathering my composer .He was happy to hear that the rotation was completed. My question/concern was can I trust I actually got a oil change. Brett asked is there oil in your car. I replied Yes but is it new oil ? He assured me he would not have them working there if he couldn't trust them . But can I trust them ? More

I got the early and I was in and out even before the scheduled appointment Time scheduled appointment Time More

Excellent service. Everything was On time and the recall items were communicated well. Will definitely be back for service in the future. Everything was On time and the recall items were communicated well. Will definitely be back for service in the future. More

AIMING TO SERVICE THE VEHICLE INSTEAD OF THE OWNER! ALWAYS A PLEASANT ENCOUNTER WITH SAFETY AND REPAIRING THE CONCERN. ALWAYS A PLEASANT ENCOUNTER WITH SAFETY AND REPAIRING THE CONCERN. More