Southern Buick GMC Greenbrier - Service Center

They have always done great work and did me right, I will continue to be greatful for what you guys do for me,great job happy customer continue to be greatful for what you guys do for me,great job happy customer More

Good people and workers. Like Southern Hospitality and the perks that are included with it. Like Southern Hospitality and the perks that are included with it. More

I always receive great service from the dealership. My vehicle has been a wonderful value. My vehicle has been a wonderful value. More

This was the best experience I’ve ever had at a dealership! Honesty, integrity and value is just part of what I like about them! dealership! Honesty, integrity and value is just part of what I like about them! More

They had my car for an entire day for a factory re-call for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work - so what good did it do to have installed!! I was told the next time I was in for my oil change they would attempt to try again. Bad, bad ethics! This is not the first time I have been totally dis-satisfied with this service department or this dealership as a whole. But as far as this service dept., it is definitely old and outdated unlike so many other dealerships in our area. The next time I go to buy a Buick, I will be going to another dealership that has a much more sufficient and welcoming service dept. I have always had my cars serviced at the dealership I purchased them from but this one is at the bottom of the list!! I will probably be going to the GM dealership down the street for the remainder of my service visits. More

This is the best experience I have ever had at this dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! More

My service was good. Everyone was very pleasant, including Sean. I was not told that the shuttle bus doesn’t run until nine and I always bring it at eight to ask for a ri Everyone was very pleasant, including Sean. I was not told that the shuttle bus doesn’t run until nine and I always bring it at eight to ask for a ride to be there at 8:30. More

Difficult scheduling. Does not return calls. Lengthy wait. Requested services not completed. Outdated voice mail Does not return calls. Lengthy wait. Requested services not completed. Outdated voice mail More

Visit was good got a inspection and oil change only thing they forgot to do was take the plastic cover off my seat and floor cover off the floor after service they forgot to do was take the plastic cover off my seat and floor cover off the floor after service More

No communication, reported you to the BBC. Had to get kia USA involved. 3 months to get our car repaired. Will never buy a kia again. Had to get kia USA involved. 3 months to get our car repaired. Will never buy a kia again. More