Southern Buick GMC Greenbrier - Service Center

Received notice of a safety recall from Kia 9/30/24. Called for an appointment to fix the issue and to change the oil. Earliest day I could get was 1/3/25. I show up for service and proceed to wait in t Called for an appointment to fix the issue and to change the oil. Earliest day I could get was 1/3/25. I show up for service and proceed to wait in the lounge. One hour later I’m informed they don’t have the part. What? They’ve had three months to order it! So I instruct to complete the oil change. Another hour passes. Finally, my car is ready. Two hours to do an “express” oil change and to NOT fix my safety recall! Nice folks, but not very efficient. More

The service was very good David and the whole team was very good and they did a wonderful job. very good and they did a wonderful job. More

DeAndre was exceptionally helpful, not only assisting us in finding a suitable truck for our budget, but also exceeding our expectations. I would highly recommend Souther GMC to anyone looking for a reliabl in finding a suitable truck for our budget, but also exceeding our expectations. I would highly recommend Souther GMC to anyone looking for a reliable and trustworthy company. More

The customer service was extremely helpful and respectful! Rebecca was very kind and genuine. I will be bringing my car back in the future! respectful! Rebecca was very kind and genuine. I will be bringing my car back in the future! More

The Southern BuickGMC was friendly and very pretty and polite nice weighing room I think they do a good job polite nice weighing room I think they do a good job More

I’ve been a customer for 10 years. The staff is awesome. They are helpful and friendly. The staff is awesome. They are helpful and friendly. More

THEY DID NOT CONTACT ME CONCERNING MY VEHICLE AND I AM UNABLE TO GET ANYONE FOR INFORMATION ALWAYS VOICEMAIL 😡 UNABLE TO GET ANYONE FOR INFORMATION ALWAYS VOICEMAIL 😡 More

I always ha e a great experience at Southern GMC. The Acadia has been excellent. Southern will be my dealership for Life!🫡 The Acadia has been excellent. Southern will be my dealership for Life!🫡 More

Great staff, great service. They always do a wonderful job, and I’ve never had a complaint previously. The only thing I was disappointed in was having to pay for a rental when t They always do a wonderful job, and I’ve never had a complaint previously. The only thing I was disappointed in was having to pay for a rental when they were fixing the factory recall items. I don’t believe someone should have to rent a car when it’s a factory recall More

Overpriced Dirty facility Unprofessional Slow service Inconsiderate Overpromising Inconvenient Unorganized Untruthful service menu Difficult contact service Inconsiderate Overpromising Inconvenient Unorganized Untruthful service menu Difficult contact More