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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
723 Reviews

723 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 17, 2024

Quick and fast service. Bryan was excellent made the process easy and was very helpful. More

by rayr688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2024

Not necessarilly exactly keen on the communication between the service department and the actual mechanic More

by KILROY0013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not familiar with all the names of the people in your department
Jun 20, 2024 -

Southern Buick GMC Greenbrier responded

"KILROY0013" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 16, 2024

Express oil change with quick fast and very uneventful suggested updated services and will come back for those updated services. More

by MOTOR2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department versus great
June 16, 2024

Everyone I encountered was super nice and approachable ! Service was great and quick. Mechanics where knowledgeable and helped me with all my questions More

by NIKOLAS.PECORARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 18, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2024

The staff was friendly and welcoming. They were very professionaland my vehicle was completed and returned to me in a real amount of time. . I could not have asked for a better experienc More

by CTWOODLEY59
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2024

Service was completed quickly. I dropped off the afternoon before my appointment and they were able to give me a ride home. They even got my service completed early. More

by MTHTCHR1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 15, 2024

Never had any issues when bringing my car in for service. They were always super helpful and upfront about maintenance More

by JONATHAN_THOMAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 15, 2024

The staff was very nice and worked quickly. I will bring my car back when needed More

by Judy Newsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
June 15, 2024

Service good except didn’t have one part which I have to go back again. Told me they had everything. Now I have to go back again when they get in the fuse. Disappointing More

by dsaccal43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name but good
June 15, 2024

Terrible service. Dropped my car off for an 8:00 am appointment, had an alignment scheduled and asked for an estimate on a repair which we showed the attendant. By n More

by CHRISTINEGAJDEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept. terrible!!
Jun 20, 2024 -

Southern Buick GMC Greenbrier responded

"CHRISTINEGAJDEK" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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