Southern Buick GMC Greenbrier - Service Center

Was quoted 336. 61 for battery replacement when I got there the paper said 400 and change when I got final total it was $510. When I inquired about warranty, the guy 61 for battery replacement when I got there the paper said 400 and change when I got final total it was $510. When I inquired about warranty, the guy shrugged his shoulders. I asked if there was a warranty and was advised it’s like a year and then prorated for like 3 years. There was nothing in writing and no one seemed to care that there was a concern about warranty on a $500 battery replacement. More

Very polite and professional service. I made an appointment and everything turned out great. The coffee machine had great coffee for the weather. I made an appointment and everything turned out great. The coffee machine had great coffee for the weather. More

Great service and experience every time. The service reps are very knowledgeable and kept me informed every step of the way. The service reps are very knowledgeable and kept me informed every step of the way. More

Much better experience this time. Customer service guy was polite & friendly. Car was ready in about two hours. Customer service guy was polite & friendly. Car was ready in about two hours. More

On time and out in 1 hr 30 min. Staff is friendly and explained it all Staff is friendly and explained it all More

Sean Yancey was amazing! When he came and told me my car was done, I was in shock. I could not believe how quickly they got my car back to me. When he came and told me my car was done, I was in shock. I could not believe how quickly they got my car back to me. More

I was a drive in for service on a Saturday, and was traveling thru from out of town. I had an older GMC Savana van. I must give a huge THANK YOU, to Megan, and the mechanic, who went out of their way traveling thru from out of town. I had an older GMC Savana van. I must give a huge THANK YOU, to Megan, and the mechanic, who went out of their way to procure the needed part, and repair my van on same day, Saturday. This allowed me to continue confidently on my way, without interruptions, meeting planned commitments. If I am in need of service on future trips thru this area, I would definitely return to Southern Buick GMC Greenbrier. Thanks again! JT More

Was not make aware that my inspection appointment was cancelled due to not having a technician on site. Service front desk stated “they didn’t have my phone number on file” even though I get text appoint cancelled due to not having a technician on site. Service front desk stated “they didn’t have my phone number on file” even though I get text appointment reminders and emails. More

Love this place. Quickly took care of my car and at a great price. Great customer service Quickly took care of my car and at a great price. Great customer service More

It took over 45 days for me to get my vehicle back and it’s still not fixed but I had to pay $2,003.85 for something that still have a check engine light on and dealing with the same area of the vehicle. it’s still not fixed but I had to pay $2,003.85 for something that still have a check engine light on and dealing with the same area of the vehicle. Very disappointed an dissatisfied. More