Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
1,065 Reviews of Southern Buick GMC Greenbrier - Service Center
Very good service though I was coming in for several things, one of them my trunk hard to open was told I need to pay $199 just to look at it. I said nevermind. I asked for my car to get vacuumed and he things, one of them my trunk hard to open was told I need to pay $199 just to look at it. I said nevermind. I asked for my car to get vacuumed and he said yes. It was never vacuumed the manager said he will talk to him to do a better job. Do I really believe this no. As Eve rytime I go it's never vacuumed. More
I literally stayed at the dealership all day getting my car fixed. Was not offered a loaner, even though I was sold an extended warranty through the dealership. car fixed. Was not offered a loaner, even though I was sold an extended warranty through the dealership. More
Sean was terrific taking care of me. Mechanic did superb job. Dealership could have ripped me off, yet didn’t. It was a simple fix and I trust this dealership to treat me with honesty an Mechanic did superb job. Dealership could have ripped me off, yet didn’t. It was a simple fix and I trust this dealership to treat me with honesty and fairness. Super happy. More
Communication system is extremely poor. Always go from the computer answering machine to an email that request leaving name, telephone number and detailed information about problem. The ema Always go from the computer answering machine to an email that request leaving name, telephone number and detailed information about problem. The email calls are never, never, never returned. More