Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
1,065 Reviews of Southern Buick GMC Greenbrier - Service Center
Great customer service, we only came by for an oil change and state safety inspection. As always though, we were attended to promptly and professionally. This is our go to dealership for GMC service even tho and state safety inspection. As always though, we were attended to promptly and professionally. This is our go to dealership for GMC service even though we are in NC. Thanks for taking great care of our Denali More
The Staff were cursing in front of customers over dirty bathrooms. They yelled obscenities and behaved inappropriately around customers. bathrooms. They yelled obscenities and behaved inappropriately around customers. More
The service Manager, Joe is completely untrustworthy, and a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorre a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorrect logged, and that they had filed the paperwork incorrectly, this guy Joe proceeds to tell us that after a month with the vehicle everything is as planned. Joe specifically should NOT be in this position. Do Not trust or use Southern Gmc of Greenbrier to service your vehicle. Additionally, because of the new Owners mismanagement, it only gets worse. BEWARE! More
Eat an excellent place to come and bring you own truck to get a all needs done get a all needs done More
Much better communication and ease of dealing with the service department! Spectacular changes have occurred and made getting service done so much more efficient!!! service department! Spectacular changes have occurred and made getting service done so much more efficient!!! More
This dealership has been nothing short of an embarrassment for a service dept. in SERIOUS need for new management my car has been damaged and no repair for what was broken. I mentioned it and st embarrassment for a service dept. in SERIOUS need for new management my car has been damaged and no repair for what was broken. I mentioned it and still NOTHING! My car has seat bar issues and this dealership never found it upon inspection. I totally dislike bringing my car there to be serviced. Slow, slow, slow There’s ALLOT of improvement needed at this location!! Sad for the customers. I will never purchase another car here just because of the service department!! It’s like night and day compared to how the service is with my Toyota and my Volvo dealership… More
Service was for first oil change and tire rotation on a 2024 GMC Acadia. Wait was longer than normal, but was acceptable considering your shortage of help. Service rep that checked me in was very accommo 2024 GMC Acadia. Wait was longer than normal, but was acceptable considering your shortage of help. Service rep that checked me in was very accommodating, informed of longer wait times, was very professional. No complaints. More