Southern Buick GMC Greenbrier - Service Center

They booked my waiting oil change for a dropoff oil change. Had to wait 3 hours for a simple oil change. change. Had to wait 3 hours for a simple oil change. More

Dealership service was good. Tami was very helpful in explaining things. We did use express and it would have been nice if our vehicle had been vacuumed out after the work was do Tami was very helpful in explaining things. We did use express and it would have been nice if our vehicle had been vacuumed out after the work was done. Shavings/material had been left on the carpet on the passenger side. I am guessing from the cabin filter being changed. the customer service was great! More

I recommend the service department of this dealership. People were very nice, work was completed as estimated and to date, work performed has not caused additional issues. People were very nice, work was completed as estimated and to date, work performed has not caused additional issues. More

They were professional and i liked that. My wait time was reasonable and the job was done right My wait time was reasonable and the job was done right More

Sales department is ok but service as absolutely terrible! Long waits, bad work and the service waiting area is the worst I’ve ever been to at a new car dealership. terrible! Long waits, bad work and the service waiting area is the worst I’ve ever been to at a new car dealership. More

After each service never had any problems thank you for keeping my vehicle up and running. keeping my vehicle up and running. More

Your receptionist setting up the appointment went beyond my expectations. She answered my questions and assured me on the timing. my expectations. She answered my questions and assured me on the timing. More

Not Happy with the service department at all went there for the first oil change not only they told us to come back tomorrow my wife drove from across the Chesapeake Bay paying a toll times two. Next day t for the first oil change not only they told us to come back tomorrow my wife drove from across the Chesapeake Bay paying a toll times two. Next day they changed the oil and messed up my bumper and I contacted them and someone was supposed to call me that didn’t happen I’m not happy 😤 More