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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
588 Reviews
Call Service Center (757) 424-6380

588 Reviews of Southern Buick GMC Greenbrier - Service Center

Sort by
December 11, 2024

Fast and effeciant service with professional employees going beyond expected care in keeping customers informed with fast turnaround. More

by jamesrwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 11, 2024

My car was serviced and returned to my quickly. Sean in customer service was great. More

by C. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean-Service Dept
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2024

I know that they are somehow linked, but this is for the KIA Service Deprtment. They were very cordial and helpful. I was in for a recall, but they checked and the vehicle needed two additional recalls corr More

by iscath1
Recommend Dealer
Yes
Employees Worked With
Service Departmet
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 11, 2024

Depnable Fast Service Sale man Courtey Informative Information Inform you of what's needed And when More

by dnh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Holley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 11, 2024

62. 00 for misc supplies for a oil change outragious charge. Sorry I am thinking about going to a less costly service More

by HUMMERUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Great service people
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

"HUMMERUSE" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 11, 2024

Great service and very nice people. Great customer skills they understand what the customer wants. More

by DANIELGERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 10, 2024

Left tire cap off then later found coolant cap was not tightened. Causing engine to over heat More

by wearefit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one is id
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

"Wearefit" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 10, 2024

Fast, quality service! Very friendly service reps and mechanics. Great to vehicle for maintenance and service More

by S_THADDEUS
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 10, 2024

Very helpful in my time of need and they did what they said they would do to help me out More

by marcus.campbell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 10, 2024

Prices to high manager didn't explain. Extra charge for replacing part when price was quoted did not explain there was a installing fee More

by JLO300PINGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

"JLO300PINGIRL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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