Southern Buick GMC Greenbrier - Service Center

Very slow. Terrible communication. Always searching for ways to make you purchase something. Anytime I send my wife alone she is consistently hassled about d Terrible communication. Always searching for ways to make you purchase something. Anytime I send my wife alone she is consistently hassled about different things that “need to be done” or “scheduled to be done” that do not happen when I take the car. If I could get my down payment back then I would give this Kia right back so I did not have to deal with this dealership ever again. Other than Reggie who sold me the car I could care less about any interactions I’ve had with the rest of the dealership/service center. More

I had quite a few things done at my recent visit. Also due to my husband being out to sea for many months I really needed someone to work with my schedule. Call backs were super prompt! Everything wa Also due to my husband being out to sea for many months I really needed someone to work with my schedule. Call backs were super prompt! Everything was done perfectly! Customer service was A+! Big thanks to Becky M. especially! Always incredibly nice! More

I thought the service was on time and completed. Staff was friendly. You shouldn’t require 15 words because I can say it in less and I get tired of doing these surveys which is of no fault of the pe Staff was friendly. You shouldn’t require 15 words because I can say it in less and I get tired of doing these surveys which is of no fault of the people who work there! More

Great service and wonderful people. Merry Christmas, too everyone at the service department, and the dealership. Merry Christmas, too everyone at the service department, and the dealership. More

The wait was pretty long to have had an appointment scheduled. But my advisor was very friendly scheduled. But my advisor was very friendly More

In and out! The gentleman who assisted me was super courteous and helpful! Thank you The gentleman who assisted me was super courteous and helpful! Thank you More

Service was very quick and sadly I was still able to make it to work on time. it to work on time. More

I love the customer service department they really treat you with dignity and respect! I am very pleased and satisfied with Southern Kia Greenbrier!! you with dignity and respect! I am very pleased and satisfied with Southern Kia Greenbrier!! More

Great service and friendly staff. It was very easy to make an appointment by phone for service. It was very easy to make an appointment by phone for service. More

Customer service was great. Check in and checkout. The service people was polite and understanding and very cooperative. Check in and checkout. The service people was polite and understanding and very cooperative. More