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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

February 10, 2026

The staff and technicians were very polite and helpful. The service was quick and well done. The waiting area was clean and comfortable. More

by PCUFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one on the provided list
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February 10, 2026

I always have a great service experience. I would recommend the dealership to all my family and friends. More

by Tendon
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Print
February 09, 2026

Frivolous charges that I ask to speak with the manager but never called back. The $45 dollar supply fee when on the receipt says the technician only used gloves, paper towels, cleaner, lubricant and which More

by JKELLYSEVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mariah Dandini
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2026

Very polite , friendly and professional. Overall, good customer service. They got me out in a reasonable time. More

by BOMONI
Recommend Dealer
Yes
Employees Worked With
Antwan
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February 09, 2026

Good and was out before the 2 hour wait time. The customer service was good. More

by BOMONI
Recommend Dealer
Yes
Employees Worked With
Don't remember but, the person was nice assisting me.
Print
February 08, 2026

Service was much better this time. They should clean their coffee maker in the customer room. More

by ENM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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February 07, 2026

You were very helpful. Oil change took about 30min but im really satisfied. The car was clean when I got it back. More

by asadale_paintball
Recommend Dealer
Yes
Print
Feb 07, 2026 -

asadale_paintball responded

Oil change took about 30min but im really satisfied. The car was clean when I got it back.

February 07, 2026

Unreachable, no follow through, doesn't have accurate information. She seems overloaded by the amount of customers she's responsible for More

by WSCOTTBERRY05
Recommend Dealer
No
Employees Worked With
Kim
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 07, 2026

Making an appointment for service is a pain in the behind The system sucks badly More

by estepb2
Recommend Dealer
Yes
Employees Worked With
Kimberly Evan's
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February 07, 2026

Trying to talk to a person in service is horrible. Left messages an hour apart for four hours! Didn’t get a call back until 5 hour mark. Then wanted to charge $108 dollars to replace air filter. Got a More

by TRICHARDS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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