Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Had appointment for 0820. Dropped of the vehicle the night before. Had to call several times starting after noon to find out vehicle status. When someone finally called me bac Dropped of the vehicle the night before. Had to call several times starting after noon to find out vehicle status. When someone finally called me back, I was told people who were waiting were serviced first, even if one had an appointment. If I had known this, I would have waited. This massive delay ruined my day’s schedule More
Service and professionalism was top notch. Mr. Antwan is one of the most thorough and knowledgeable employees that I've encountered since joining the Southern family. Mr. Antwan is one of the most thorough and knowledgeable employees that I've encountered since joining the Southern family. More
Very slow. Terrible communication. Always searching for ways to make you purchase something. Anytime I send my wife alone she is consistently hassled about d Terrible communication. Always searching for ways to make you purchase something. Anytime I send my wife alone she is consistently hassled about different things that “need to be done” or “scheduled to be done” that do not happen when I take the car. If I could get my down payment back then I would give this Kia right back so I did not have to deal with this dealership ever again. Other than Reggie who sold me the car I could care less about any interactions I’ve had with the rest of the dealership/service center. More
I had quite a few things done at my recent visit. Also due to my husband being out to sea for many months I really needed someone to work with my schedule. Call backs were super prompt! Everything wa Also due to my husband being out to sea for many months I really needed someone to work with my schedule. Call backs were super prompt! Everything was done perfectly! Customer service was A+! Big thanks to Becky M. especially! Always incredibly nice! More
I thought the service was on time and completed. Staff was friendly. You shouldn’t require 15 words because I can say it in less and I get tired of doing these surveys which is of no fault of the pe Staff was friendly. You shouldn’t require 15 words because I can say it in less and I get tired of doing these surveys which is of no fault of the people who work there! More
Great service and wonderful people. Merry Christmas, too everyone at the service department, and the dealership. Merry Christmas, too everyone at the service department, and the dealership. More
Service was very quick and sadly I was still able to make it to work on time. it to work on time. More