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Southern Buick GMC Greenbrier
Chesapeake, VA
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,477 reviews
February 19, 2026
great very professional and courteous. provided services details and effectively communicated the process and provided knowledgeable information. provided services details and effectively communicated the process and provided knowledgeable information. More
by hybrid buyer
Verified CustomerEmployees Worked With
forgot name
February 19, 2026
The car has a problem. I went to the service center, and after waiting for three hours, the problem was not fixed. I paid $295 for the diagnostic, and they were not able to I went to the service center, and after waiting for three hours, the problem was not fixed. I paid $295 for the diagnostic, and they were not able to identify the issue. More
by HANIHEZAIEN
Employees Worked With
I don’t know his name.
February 19, 2026
I called the dealership starting on a Thursday to speak to any service rep and the receptionist advised they would leave a message for some to call back. Each day I called and could not reach a service rep to any service rep and the receptionist advised they would leave a message for some to call back. Each day I called and could not reach a service rep and each day my call was forwarded to a receptionist. The receptionist advised that they would email the service department for a call back. I never received a call back or voicemail/text. I scheduled an appointment with a receptionist for the following Wednesday. I was assigned Mariah and I left my vehicle for the horn repair. She called to advise of the services that were additionally needed for my car. I asked for prices and she advised that she sent it to me via text and to look over them. I let her know that I will go over the pricing as the text did not arrive until after we hung up. I let her know that I will call her back to let her know or if I had questions. I had questions regarding my invoice that was sent. I called back within 30 min and left a message for a call back. She never called back and only text to advise that my car was ready for the services I originally came in for. It is unacceptable for a customer to continuously call day after day to speak to someone directly in the service department. I noticed that all the service reps are all new and this is the first time I've ever had this experience with this dealership. The previous years beforehand the reps always put the customers as a priority. It seems the new staff are unable to keep up with the demand. More
by CDDR1
Employees Worked With
Mariah
February 19, 2026
Very professional and very helpful. Also the service manager was awesome Best Dealership in Hampton Roads. Already have purchased 6 Kia's over the past several years and will do so agai Also the service manager was awesome Best Dealership in Hampton Roads. Already have purchased 6 Kia's over the past several years and will do so again in the next 2 years. More
by BW081561
Employees Worked With
Technician Dekwan
