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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

October 11, 2026

Inconsistent if I came in for a appointment and the mechanics called out I would expect a call to reschedule More

by Jarcamllc
Recommend Dealer
No
Employees Worked With
Service shop had two inspectors call out after I had a appointment
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Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

We apologize for the inconsistency you experienced. We value your feedback and are committed to improving our communication. Please email us at social@southernbuickgmcgreenbrier.com with your contact information so our management can reach out to you.

October 11, 2026

Too much to text Too much to type I was frustrated I was mad yesterday More

by shell249
Recommend Dealer
No
Employees Worked With
Idk it's was poor services
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Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

We apologize for the frustration you experienced. Please send your contact details to social@southernbuickgmcgreenbrier.com, and our management team will reach out to you. We value your feedback and aim to enhance our service.

October 10, 2026

I was contacted to bring in vehicle for safety /recall work. When I showed up to appointment at southern GMC, the service adviser seemed irritated that a was was there, as appointment was made for souther More

by ROYMAC4
Recommend Dealer
No
Print
Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

We regret the inconvenience caused by the appointment mix-up and the oil change misunderstanding. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will be in touch to resolve these issues. We appreciate your feedback and are dedicated to enhancing our service quality.

October 10, 2026

It took a really long time but otherwise it was a good experience. Ricky was very patient and really helpful! More

by ameredith336
Recommend Dealer
Yes
Employees Worked With
Ricky
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Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

We're thrilled to know that Ricky's assistance contributed to a good experience for you. We appreciate your patience and are committed to providing reliable service. We hope to see you again soon!

October 10, 2026

On time and knowledgeable She made another appointment to come back to take care of something that's been a problem for the last 6 times that we visited and doesn't seem to be finding the problem More

by dougheisler
Recommend Dealer
Yes
Employees Worked With
Rebecca in Service Kia
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Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind words and 5-star rating! We're glad our team was able to assist you promptly and with expertise. We're committed to resolving the persistent issue with your vehicle and look forward to your next appointment.

October 09, 2026

I needed an oil change and had an appointment at 7:30AM and drove out at 9:45AM--you open at 7:30AM. More

by holandoates
Recommend Dealer
No
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Oct 13, 2026 -

Southern Buick GMC Greenbrier responded

We apologize for the extended wait time during your recent visit. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so we can address your concerns directly. Thank you for your feedback.

October 09, 2026

Easy, timely, and efficient. It was the best dealership experience I have experienced. Best ever More

by Dapril1997
Recommend Dealer
Yes
Employees Worked With
Antwan
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Oct 09, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that our service was easy, timely, and efficient. We pride ourselves on providing quality and reliable service. We look forward to welcoming you back!

October 08, 2026

Sad that I dropped off my car at 7:50am for an oil change, tire rotation and a requested diagnostic and I get called around 4pm(ish) with results from diagnostic and was told they had no time to fix t More

by Mom2keeper
Recommend Dealer
Yes
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Oct 08, 2026 -

Southern Buick GMC Greenbrier responded

Shelley, we apologize for the disappointment with the timing and diagnostic fee. We appreciate your feedback and are committed to refining our service processes to ensure a better experience. Thank you for letting us know.

October 08, 2026

Although they were understaffed,it did not affect my appointment time. No No It was great! More

by fuller324
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Oct 08, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 07, 2026

Great customer service Great customer service very knowledgeable and friendly Great customer service very friendly knowledgeable and patience when i ask questions More

by cathydawson352
Recommend Dealer
Yes
Employees Worked With
Rebecca
Print
Oct 07, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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