Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Got me checked in for the diagnostic and was able to repair the same day. I waited at the dealership and was kept well informed of the status of my vehicle. repair the same day. I waited at the dealership and was kept well informed of the status of my vehicle. More
Communication is not a strong indicator for this place. Didn’t let me know how long they would have my car. Didn’t call me when the parts were in. My husband called to ask a question and no one ever cal Didn’t let me know how long they would have my car. Didn’t call me when the parts were in. My husband called to ask a question and no one ever called back. I would like a call back to formally complain More
Oil change. I confused my time of arrival. I'm 76 years old. I was late. I was politely told that I would probably have a longer wait time but my car could be se I confused my time of arrival. I'm 76 years old. I was late. I was politely told that I would probably have a longer wait time but my car could be serviced. More
After dropping off my card, it was very hard to get in touch with anyone who knew about my car. When I went to the dealership to find a pick up my car, the person who picked up my car, never told me that touch with anyone who knew about my car. When I went to the dealership to find a pick up my car, the person who picked up my car, never told me that my car was where it needed to be. He just left the car keys in the car with the window down. Never came back to the service area to tell me my car was upfront. Horrible customer service on that part! More
The service was just what I expected. I have been a Customer for over 1 years. The staff in sales and service were more than I would have expected. I have been a Customer for over 1 years. The staff in sales and service were more than I would have expected. More
Drop vehicle off for an oil change service was completed promptly and professionally, oil level topped off in accordance with manufacturer requirements. Service Advisor Kimberly M was very welcoming, profes promptly and professionally, oil level topped off in accordance with manufacturer requirements. Service Advisor Kimberly M was very welcoming, professional knowledge. Overall an Outstanding experience!! More





