Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,475 reviews
Verified Customer
October 19, 2026
Lack of communication. We had to follow up after dropping our car off overnight. We asked to have it ready by noon, but didn't hear anything back until 4pm after we called We had to follow up after dropping our car off overnight. We asked to have it ready by noon, but didn't hear anything back until 4pm after we called to check the status. The car was not ready. Once we picked it up the next morning, some work that was requested to be done was not preformed. More
by STEPHENMAZZITTI
October 18, 2026
Well I dropped my truck off around 12 or 1 for state inspection and oil change and when I came back at 5 I was told they got backed up and never got to truck so we rescheduled for next Thursday. No bigg inspection and oil change and when I came back at 5 I was told they got backed up and never got to truck so we rescheduled for next Thursday. No biggie nobody's fault just shorthanded on inspection and oil change side of things More
by rlg5252
Employees Worked With
Service department
October 17, 2026
The guy who helped me was very friendly and I know he told me his name, I'm just not good at remembering. He was knowledgeable and kind and helpful. My car took longer than expected because Kia was very told me his name, I'm just not good at remembering. He was knowledgeable and kind and helpful. My car took longer than expected because Kia was very busy but I didn't mind waiting a bit longer. More
by Kristinekmccraw
October 14, 2026
My car was in for a battery issue- turns out it just needed a new 12v. That took SEVEN days and the only communication I got, I got when I reached out. (Sidenote- The AI phone system is AWFUL). I was le needed a new 12v. That took SEVEN days and the only communication I got, I got when I reached out. (Sidenote- The AI phone system is AWFUL). I was left with no transportation for a full week. More
by lacy.krell
Employees Worked With
Josh Standardat
October 14, 2026
Made a waiting appointment for oil change and recalls. Took 4.5 hours. What is the point of making an appointment? Service advisor was excellent....wait was UNACCEPTABLE and this was not the first time. Took 4.5 hours. What is the point of making an appointment? Service advisor was excellent....wait was UNACCEPTABLE and this was not the first time. More
by Ahu19891
Employees Worked With
Not the service advisors fault
