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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

October 24, 2026

Four hour wait for an oil change with an appointment. Unacceptable Had an appointment for an oil change. 4 hour wait. Unacceptable. More

by jwbowen62
Recommend Dealer
No
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Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

We're truly sorry for the long wait you experienced during your oil change appointment. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so we can address your concerns directly. We are committed to improving our service efficiency.

October 24, 2026

Paid for tire rotation and work wasn't completed. Not sure oil change was done based on that. More

by gardner_jerry
Recommend Dealer
No
Print
Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Jerry, we're sorry for the trouble with your tire rotation and oil change. A manager will reach out to you to address your concerns. We value transparency and quality in our service.

October 23, 2026

Was super helpful. Took care of what was needed and got my vehicle back to me in a timely manner More

by GABEACS
Recommend Dealer
Yes
Employees Worked With
Tamihr not sure of the spelling.
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Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you promptly and efficiently. We pride ourselves on our expertise and reliability. We look forward to serving you again!

October 23, 2026

Waited all that time just for my wife to get a phone call saying they couldn't do the state inspection I was told that they will call to make an appointment never did I'm riding around with EXPIRED inspectio More

by Favored2007
Recommend Dealer
No
Print
Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention. We're sorry for the delay and communication issues regarding your inspection and speakers. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will be in touch to assist you further. We strive for transparency and reliability in our services.

October 23, 2026

They are always courteous, respectful, and are detailed about the explanation of what repairs need right away as to can wait for other repairs.. More

by ANAVORMELKER
Recommend Dealer
Yes
Employees Worked With
Dekwan
Print
Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind review! We're glad our team's respectful and detailed approach met your expectations. Your satisfaction is important to us, and we hope to assist you again in the future.

October 23, 2026

Highly disappointed, call several time to check on status on vehicle service and had to keep talking to Pam(AI). After having my vehicle for 7 hours I finally talked to a human it this point I was told they More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam (AI) smh
Print
Oct 23, 2026 -

Southern Buick GMC Greenbrier responded

Lenny, we regret the inconvenience you experienced with our service and communication. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so we can address your concerns directly. We are dedicated to improving our transparency and reliability.

October 22, 2026

I had a great experience The experience was great. I appreciate Daquan helping my wife and I out with our two cars More

by cchavis1983
Recommend Dealer
Yes
Employees Worked With
Daquan
Print
Oct 23, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Daquan was able to assist you and your wife with your vehicles. We pride ourselves on our expertise and are glad it made a difference. We look forward to welcoming you back!

October 22, 2026

Don't sleep sound the gentleman got me into the system for my oil change and inspection and I was in and out of there within an hour. He went into detail and discussed further actions needed More

by sheilanebrown
Recommend Dealer
Yes
Employees Worked With
Gentlemen at front desk
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Oct 23, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for the fantastic review! We're glad our team could provide a swift and thorough service for your oil change and inspection. Your satisfaction is important to us, and we hope to see you again soon!

October 22, 2026

My experience was amazing. The young man that checked me in let me know that it would take at least three hours to have my car serviced today. I really appreciated his honesty. More

by Jen2838
Recommend Dealer
Yes
Employees Worked With
Service, I do not remember his name the young man that checked me in however, he was Great.
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Oct 23, 2026 -

Southern Buick GMC Greenbrier responded

Jen, we're so pleased to hear about your positive experience! Our team's commitment to transparency is important to us. We look forward to your next visit!

October 22, 2026

Excellent Job done well and quickly Service rep helpful and very pleasant Service center of choice More

by BURKEDALE
Recommend Dealer
Yes
Print
Oct 23, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind words! We're pleased to hear that our Service Advisor made your visit pleasant and efficient. Your satisfaction with our service is our top priority. We hope to see you again soon!

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