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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

October 30, 2026

The wait times and having to leave my vehicle for a few days, was very inconvenient and frustrating. Fortunately, Kimberly was able to barely get it done in 2 days so I didn't have to go another 2 or 3 day More

by HARBATZ
Recommend Dealer
Yes
Employees Worked With
Kimberly, who was excellent
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Oct 30, 2026 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and apologize for the inconvenience of the wait times. It's great to hear Kimberly was able to expedite the process. We are committed to improving our service and hope to serve you better in the future.

October 30, 2026

I went in for a recall. I was told to pick up the car since parts needed to be ordered and they would call when they arrived. I never got a call and I also didn't get a call More

by pskaredoff
Recommend Dealer
No
Employees Worked With
Frank John
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Oct 30, 2026 -

Southern Buick GMC Greenbrier responded

We apologize for the inconvenience you faced with the recall and communication. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will contact you soon to resolve this. We value your feedback and are dedicated to enhancing our reliability and service quality.

October 30, 2026

The work was done quickly and Dekwan helped me to understand the work that was done. More

by pskaredoff
Recommend Dealer
Yes
Employees Worked With
Dekwan Miller
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Oct 30, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your feedback! It's great to hear that Dekwan ensured you understood the service provided. We value transparency and are glad you had a positive experience. Visit us again anytime!

October 29, 2026

Dropped off Sunday night and it was ready the next day by 9:00 a.m. everybody was friendly and nice More

by azchica928
Recommend Dealer
Yes
Print
Oct 30, 2026 -

Southern Buick GMC Greenbrier responded

We're delighted to know you had a positive experience with us! It's great to hear that our team was friendly and your vehicle was ready promptly. We value transparency and efficiency. Hope to see you again soon!

October 29, 2026

I had a couple questions and Antoine got me the answers as always. I appreciate his professionalism. More

by MSMAG2
Recommend Dealer
Yes
Employees Worked With
Antoine
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Oct 30, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for sharing your experience! We're thrilled to hear that Antoine was able to assist you with professionalism. We pride ourselves on our team's expertise and are glad it shows. We look forward to welcoming you back soon!

October 29, 2026

I had a scheduled appointment for service and inspection and I was there for more than 4 hours. Unacceptable for a scheduled appointment! More

by Sajko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Infante
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Oct 29, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your feedback. We regret the inconvenience caused by the delay. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will be in touch to resolve this matter. We aim to enhance our service reliability.

October 26, 2026

Very kind and informative Respectful, looks one in the eye, makes recommendations I like his way of working with people More

by Tory15268
Recommend Dealer
Yes
Employees Worked With
Young man sitting by waiting room door
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Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Tory, thank you for sharing your experience! We're pleased to hear that our team's respectful and informative service stood out to you. We strive for transparency and quality in all we do. We hope to serve you again in the future!

October 25, 2026

Fast and helpful. Fast and helpful. Answered my questions and got me in for another appointment for an oil change and to fix my back up camera. More

by meghanlacasse2517
Recommend Dealer
Yes
Print
Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Meghan, thank you for sharing your positive experience! We're glad our team could quickly assist you and arrange your next visit. Your trust in our expertise means a lot to us, and we can't wait to see you again.

October 25, 2026

Communication with service advisor or manager was unacceptable. Also had parts left in my vehicle that weren’t re-installed with no explanation. The A/C still not working properly. Service advisor wa More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Print
Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Tony, we apologize for the communication challenges and the oversight with your vehicle's parts. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will contact you to resolve these issues. Thank you for bringing this to our attention as we strive for transparency and quality.

October 24, 2026

It was great service The people that service me was very nice and knowledgeable about what I need do for my car More

by Phyllis6633
Recommend Dealer
Yes
Print
Oct 27, 2026 -

Southern Buick GMC Greenbrier responded

Phyllis, we're so pleased to hear that you received great service from our knowledgeable and friendly team. Your feedback reinforces our commitment to quality and expertise. We look forward to your next visit!

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