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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,477 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,477 reviews

June 27, 2026

The young man showed professionalism. He was polite and showed interest in what type of car I was planning on buying. He didn't rush me; allowed me to make my own decision. More

by jameshamilton628
Recommend Dealer
Yes
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 27, 2026

I had an appointment they checked me in, answered all my questions I paid what I was told I would owe More

by Raybonstacey
Recommend Dealer
Yes
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 27, 2026

All the staff was professional and ready to help even if it was just a question More

by Rseabrook19
Recommend Dealer
Yes
Employees Worked With
I forgot his name however I will look at the receipt when I get home
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2026

He was very knowledgeable with my questions and very understanding. He made me feel comfortable with the service to get done. More

by SSMALZZ
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2026

I was told $250 for a diagnostic, which took 5 days, with no calls on status. It wasn't done until I said cancel it. Then when I paid for it it there was a $42 fee for, "Shop materials". WTH?! Did i jus More

by 292dollardiagnosticnot250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

"292dollardiagnosticnot250" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2026

Always a good experience. Sales rep is always honest and reliable. There may be a bit of a wait. Work needed is always done correctly. More

by jones.kjunail
Recommend Dealer
Yes
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 27, 2026

I was never called that what I was there for wasn't happening because of a part that now is a recall of the HUD. I asked is it a recall and they said no. Now it is and no available fix now. More

by Mimiesbeautycoop
Recommend Dealer
No
Employees Worked With
The service department and only one person was there.
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

"Mimiesbeautycoop" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2026

Always very professional. I like how they send you the text that you can see the update on your vehicle. And they get the service done very quickly. More

by dhardy3
Recommend Dealer
Yes
Employees Worked With
Dekwan Miller
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 25, 2026

Took my truck in on short notice and the service department went above and beyond to address the issue with my starter. My truck starts like new and performs better than what it did! Many thanks to More

by GREG.WILLIAMS3128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 25, 2026

The AI scheduler didn’t get my updated appointment correct but Ms Doerrat was extraordinarily kind and worked me in - she actually had my service completed quicker than other garages that had the corr More

by DCWING92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Doerrat - Service Department 10/10!
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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