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Southern Buick GMC Greenbrier
Chesapeake, VA
1,218 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,218 reviews
Verified Customer
August 30, 2024
This dealership was polite and kept the appointment time. Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional services. So far oil changes and state inspection which I all ready paid have been in and out. More
by AHDUKE1
Employees Worked With
August 30, 2024
Courteous, helpful, very professional and dependable. Thank you for your help and concern. They explain what is needed and answer all questions. Thank you for your help and concern. They explain what is needed and answer all questions. More
by SISSY040809
Employees Worked With
Jacob in service
August 30, 2024
Very good with the scheduled service the dealership provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake commu provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake community. More
by J. Land
Employees Worked With
Service Department
August 29, 2024
Horrible communication. Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there was dirty finger prints and trash all over it. I'll probably sell the car just so I never have to deal with a Kia dealer again. More
by DAVIDBASS
Employees Worked With
Service Dept
August 29, 2024
My experience was fine minus having to wait 3 months for an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered and the repair went well. More
by majikmon221
Employees Worked With
August 29, 2024
Service advisors are always new, can’t create relationship with service department. Advisors are rude, not professional in their interactions with customers. Seem to rely on mechanics to do th relationship with service department. Advisors are rude, not professional in their interactions with customers. Seem to rely on mechanics to do their jobs. Setting job times and cost. Absolutely no follow through concerning on going problems. Miss lead customers. This sounds harsh but these are my observations over the past five years of interactions with the service department. More
by JOHNALLENHOPKINS
Employees Worked With
Service
August 29, 2024
Mr.Derrick White did a awesome job helping with my trade in.Then help also help me pick a smaller suv to my liking.I have been with Kia for some yrs now and the service has always been top tier.I definitely in.Then help also help me pick a smaller suv to my liking.I have been with Kia for some yrs now and the service has always been top tier.I definitely will recommend Kia to my family and friends.Thank U for taking car of me all these yrs. More
by SELENACUFFEE05
August 29, 2024
Everything went great! The transaction went smooth and Adam was very patient through it all. The transaction went smooth and Adam was very patient through it all. More
by dterminedkreations
Employees Worked With
