Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
Contact Dealership
View Awards

1300 South Military Highway

Chesapeake, VA

23320

Directions

By Type

Showing 3,475 reviews

November 03, 2026

Great experience from check in to check out! I was promptly & professionally checked in. I was contacted with info before service performed & contacted when work was completed with repair info & More

by SELECE.BOWMAN
Recommend Dealer
Yes
Employees Worked With
Antwan
Print
Nov 03, 2026 -

SELECE.BOWMAN responded

Thanks Antwan for assisting me getting my car serviced. I was planning to come in early for an oil change, but my car would not start, so I could not get there until later in the morning. I explained to Antwan that I would need my battery checked as well as an oil change & he was able to schedule both. He called to inform me of battery status (which needed to be replaced). Called me when work was completed. Grateful, I could get both my oil change & new battery!! Thanks to all the Service dept!! Thanks Antwan!!

Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Selece, we're delighted to know you had a great experience with us! It's fantastic that our commitment to transparency and professionalism stood out during your visit. We hope to see you again soon!

November 02, 2026

Your 'Policies' apparently require me to spend +$600. 00 to maintain my privileges of free oil changes and inspections. You should be able to do better; maybe not have 5 customer service agents in a 8'x16 More

by keric.brown
Recommend Dealer
No
Employees Worked With
Kimberly Meekat
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Keric, we appreciate your feedback and are sorry for any inconvenience caused by our policies and service environment. A manager will contact you to discuss your experience. We are committed to enhancing our service quality and transparency.

November 02, 2026

I had a great experience. I encountered a friendly team with great Customer Service. My car was ready in a timely manner. Everything was explained to well. I definitely reccom More

by lmhisblssd
Recommend Dealer
Yes
Employees Worked With
Frank John Jr.
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

We're so glad to hear about your positive experience with our team! Providing excellent Customer Service and timely vehicle readiness are top priorities for us. Thank you for recommending us, and we hope to see you again in the future!

November 01, 2026

Friendly, professional. Facility is clean and accommodating. The staff was friendly, polite and professional. The car was out n ready within 2 hours. Thank you service cente More

by WWJDDEBBIE
Recommend Dealer
Yes
Employees Worked With
Richie
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for sharing your experience! We're pleased that our team's friendliness and professionalism stood out to you, and that your vehicle was ready promptly. We value your feedback and look forward to serving you again.

November 01, 2026

Very fast this time Very fast and excellent service. Great. Great, polite respectful Very polite and very respectful very fast service More

by jimmey.jerue
Recommend Dealer
Yes
Employees Worked With
I don't remember but he was very nice
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced fast and excellent service. Our team is committed to providing quality and respectful service. We look forward to welcoming you back!

November 01, 2026

Amazing. I had a great experience and my car was fine in a timely manner thank you guys. More

by Amandapowers194
Recommend Dealer
Yes
Employees Worked With
Josh
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Amanda, we're so pleased to hear about your positive experience and that your vehicle was serviced quickly. Thank you for highlighting our dedication to quality and reliability. We can't wait to serve you again!

November 01, 2026

Had a oil change done and a engine mount changed after leaving while driving down the freeway I heard a loud banging sound. I pulled off the freeway and looked underneath the car and the whole engine cove More

by hacheney360
Recommend Dealer
No
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention. We apologize for the oversight with the engine cover clips after your service. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will be in touch to discuss this further. We strive for quality and transparency in all our services.

October 31, 2026

Personnel were great, the AI assistant was absurdly useless and detracts from the entire experience. If I did not have previous experience with dealer I would not come back because of the phones More

by gleasonmaritime
Recommend Dealer
Yes
Employees Worked With
Antwain
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your review. We're delighted our personnel provided good service. We apologize for the issues with the AI assistant and phone system. Our commitment to quality and reliability drives us to improve these areas. We look forward to serving you better next time.

October 31, 2026

Friendly, informative, and professional. I always enjoy working with the entire staff at Southern GMC More

by FERGSMOBILE
Recommend Dealer
Yes
Employees Worked With
Antwan
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for sharing your experience! We're glad our team's friendliness and professionalism made a positive impact. We look forward to continuing to provide you with reliable service.

October 31, 2026

I took my car to the service department and they told me itd take 3-4 business days. They ended up having my car for almost a month and were never able to actually give me an update or etr. It was very frus More

by billiejolong98
Recommend Dealer
No
Print
Nov 03, 2026 -

Southern Buick GMC Greenbrier responded

Billie Jo, we're truly sorry for the inconvenience you experienced with the extended service time and lack of updates. A manager will reach out to you directly to address your concerns. We are committed to improving our communication and ensuring a more reliable service experience.

1
2
3
4
...
348