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Southern Buick GMC Greenbrier
Chesapeake, VA
1,218 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,218 reviews
November 10, 2024
Didn’t appreciate the rep telling me it was going to take 3 hours for an oil change even with my scheduled appointment. And trying to deter me from waiting. 3 hours for an oil change even with my scheduled appointment. And trying to deter me from waiting. More
by PRINCESS42282
Verified CustomerEmployees Worked With
Service Department
November 10, 2024
Winston gives car salesman a good name. He is very knowledgeable and easy-going. He makes the buying process as easy as possible. Most importantly, he is a good human being. Even though I o He is very knowledgeable and easy-going. He makes the buying process as easy as possible. Most importantly, he is a good human being. Even though I only know him from the buying process. I still feel I could call him a friend. More
by paulsnolte
Employees Worked With
November 10, 2024
Efficient and friendly. Just waiting for someone to call back with quote for work needed as prices were not listed on paperwork. Just waiting for someone to call back with quote for work needed as prices were not listed on paperwork. More
by Jetblueangel
Employees Worked With
Joshua, Rebecca and David
November 10, 2024
I really appreciate the good customer service at the greenbrier location! The man at the service counter went the extra mile to make sure I got my state inspection and oil change well greenbrier location! The man at the service counter went the extra mile to make sure I got my state inspection and oil change well More
by duane1179
Employees Worked With
November 09, 2024
The staff and service were great for getting my oil change and checking my Terrain. I always get good service and I appreciate your professional staff. change and checking my Terrain. I always get good service and I appreciate your professional staff. More
by LINDA.GRANGER
Employees Worked With
The service department staff helped me out and I don’t know their names.
November 08, 2024
I did not know the names of service people I dealt with they were excellent in their courtesy and helpfulness. they were excellent in their courtesy and helpfulness. More
by Stoxbg4
Employees Worked With
November 08, 2024
My vehicle has been there for over five weeks. The first three weeks it never moved but was being worked on ???. They don't return calls promptly, managers never called back after I voiced my disp The first three weeks it never moved but was being worked on ???. They don't return calls promptly, managers never called back after I voiced my displeasure. Had to go there to get any answers and those turned out to be lies also More
by greg.eudy
Employees Worked With
Antwan
November 06, 2024
Drop off area congested. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. More
by LMABNEY61
Employees Worked With
Don’t remember the names
November 06, 2024
They couldn't align my truck was having problems with machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. More
by hej80z28
Employees Worked With
Service department
