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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,477 reviews

July 29, 2026

Vehicle concerns and issues not properly diagnosed. Poor communication and poor attitude from service advisor Rebecca who couldn't explain, identify, or confirm updates from techinician regarding diagn More

by Jazmine C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
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Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Jazmine. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 29, 2026

The phone bot gave me the wrong phone number for my service writer. We could not communicate. Fire the bot!! More

by triplejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above. Worked with service
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Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 28, 2026

Don't understand why you have warranty on vehicles I did just don't understand why you have a warranty on vehicles if yall don't fix those things ?? not understanding More

by bbigbooy.jd5
Recommend Dealer
No
Employees Worked With
Idk ???????
Print
Jul 29, 2026 -

Southern Buick GMC Greenbrier responded

"Bbigbooy.jd5" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 28, 2026

Maximum incompetence They closed the shop while I was in route to pick up my car and didn't bother to tell me they close at a specific time More

by BENPALERMO88
Recommend Dealer
No
Print
Jul 29, 2026 -

Southern Buick GMC Greenbrier responded

Ben. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 28, 2026

Very Friendly, always helpful. They were able to get my vehicle back the same day. More

by trublulady
Recommend Dealer
Yes
Employees Worked With
Toby(?) Nice guy in the maintenance dept.
Print
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 27, 2026

Excellent service timely repairs I was greeted promptly and taken care of. Prices were as expected More

by tomretnauer
Recommend Dealer
Yes
Print
Jul 28, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 26, 2026

The service was on time. Didn't have to wait most of the day to complete. More

by tgray38
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None
Print
Jul 28, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 26, 2026

Terrible. Terrible. Terrible. Not worth wasting my time. Second time with the same service. Never again. More

by Cebuglover
Recommend Dealer
No
Print
Jul 28, 2026 -

Southern Buick GMC Greenbrier responded

"Cebuglover" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 25, 2026

This visit was for a oil change and fuel filter replacement. In and out 1.5 hours. Thank you More

by DJKLEP22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiemeyer Scott
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Jul 28, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 25, 2026

We love Southern Buick GMC Greenbrier. From the purchase to service and even just picking up the orders for our car mats. Everyone is so kind and helpful every time. More

by TIFFANYCAROLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony was terrific
Print
Jul 28, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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