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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,477 reviews

August 12, 2026

Always professional & courestous. .. Kept me informed of what was going on... Your service advisors were quite knowledgeable of the vehicles & there issue, what to look for... More

by geeregg44
Recommend Dealer
Yes
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Aug 19, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 11, 2026

They wait for 2hrs was ridiculous. . the advisor is worked with was great once he realized I was still in waiting room he spoke to the guy and they got my oil changed immediately, the a More

by leeaisha843
Recommend Dealer
No
Employees Worked With
They took hrs for a schedule appointment oil change ...dont remember the name
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Aug 19, 2026 -

Southern Buick GMC Greenbrier responded

Aisha, we're sorry to hear about the long wait time you experienced. It's great to know our Service Advisor was able to assist you promptly once aware. We appreciate your patience and are committed to improving our service efficiency.

August 11, 2026

Antwan was professional when he called to clarify what my concerns were before sending the vehicle to a technician. More

by sandraace
Recommend Dealer
Yes
Employees Worked With
Antwan
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Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 11, 2026

The dealership in va bch was much faster on service then this one I was disappointed at length of time it took to fix car More

by Bds9057
Recommend Dealer
Yes
Print
Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

August 10, 2026

My Buick Envista is accumulating dampness under the passenger seat and the back floor and they said they couldn't find the source and that I just have left my window open. I didn't appreciate that comm More

by Carmelsyn72
Recommend Dealer
No
Employees Worked With
I worked the service department.
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Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 10, 2026

very professional great service knowledgeable about what service I was getting and remembered what service I had last time I was there. More

by janiesemporium
Recommend Dealer
Yes
Employees Worked With
don't remember, was an African-American gentleman
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Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 09, 2026

Friendly and helpful. Everyone was nice and accommodating. Very friendly very helpful. A wonderful experience. More

by lilsstr
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2026

Quick and easy. In and out in less time than expected. Got the job done. More

by John Bilinski
Recommend Dealer
Yes
Print
Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

Great to have you back with us again!

August 08, 2026

Unforgettable! Each and every time they put a smile on my face these two individuals More

by JamesMorris0
Recommend Dealer
Yes
Employees Worked With
Don't remember potentially is disrespectful to the individual if I can't remember her name my most definitely can describe who helps me every time. I'm there. It is the second receptionist there she's a elderly white woman very respectful like a dirty blo
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Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

We appreciate your continued loyalty and support!

August 08, 2026

They advertise free oil changes and inspections; however, it’s incredibly challenging to make an appointment with the service department. They use chat bots and have a nonworking phone number on their websit More

by BURRISCARRIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recognize any of those names
Print
Aug 11, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention, Carrie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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