Southern Buick GMC Greenbrier

The service center has always been very good. Scheduling is a bit of a hassle due to the length of time between schedule and actual service Scheduling is a bit of a hassle due to the length of time between schedule and actual service More

Service quality has gone down over the past years. A simple "free oil" change recently day see damage and unneccesaary repair coat as a result of their tech leaving the cap was left off. The service m A simple "free oil" change recently day see damage and unneccesaary repair coat as a result of their tech leaving the cap was left off. The service management didn't take it serious upon notification and returning t me car, the replaced part, receipt and pictures. They never attempted to resolve the issue. If simple oil change causes me problems like this....how can I trust them with major repairs. Motto...Beware!!!! Everything FREE....isn't free. More

We bought a brand new car from your dealership in 2018, and the engine died. When we first got the car we paid for the hospitality service and it states that our engine has a lifetime warranty but when our and the engine died. When we first got the car we paid for the hospitality service and it states that our engine has a lifetime warranty but when our car engine is no good we are told that we are not covered, also after bringing the car back to your dealership the technician told me that we needed a crank starter sensor for the car to run, then we were told that it was ready for pick up, after my husband and I arrived at the dealership the technician told us that the car still doesn’t start , this was very frustrating because he misdiagnosed the car and we came to the dealership for nothing and in the mean time we were told that we still have to pay even though the car is still not running after being told that all it needed was a sensor then being told that the the engine is no longer good, so now we have to pay for something that didn’t benefit us and plus try to figure out how we will get money to tow the car back to our residence. How is this fair to us? Also, I’ve left several messages for the manager to get in touch with me regarding this matter and I haven’t received a return phone call or email. More

Customer service was great. They also put air in my tires when they saw my symbol pop up. Awesome! They also put air in my tires when they saw my symbol pop up. Awesome! More

Excellent and quick service. We appreciate all the hard work your service team with the oil change, state inspection and rear wiper change. We appreciate all the hard work your service team with the oil change, state inspection and rear wiper change. More

I had a schedule appointment for a "quick lube" oil change on a Monday. It took over 1.5 hours to complete a simple oil change. The chevy dealership across the street does my wife's vehicle in under 45 change on a Monday. It took over 1.5 hours to complete a simple oil change. The chevy dealership across the street does my wife's vehicle in under 45 minutes. More

Always new workers. And non communication. Hasn't been since day one. Lots of confusion. I'll be trading my Kia soon, elsewhere. And non communication. Hasn't been since day one. Lots of confusion. I'll be trading my Kia soon, elsewhere. More

Even with the long wait it was worth it. Thanks to Daniel for the service I received, oil change for my soul Kia it was my pleasure to drive from home in NC to receive it! Thanks to Daniel for the service I received, oil change for my soul Kia it was my pleasure to drive from home in NC to receive it! More

Very convenient and friendly staff. Was in and out in less than an hour. Still a little tight getting my car in and out of the service lot, but overall very easy all the way around. Was in and out in less than an hour. Still a little tight getting my car in and out of the service lot, but overall very easy all the way around. More

This isn't my 1st review and I was hoping I could give a better second one but I can't because they lied to me. I was told they would pay me back for the key I needed for my Outback if I paid over $250.00 better second one but I can't because they lied to me. I was told they would pay me back for the key I needed for my Outback if I paid over $250.00 which I did and they ower me $154.00 that I am never going to get! I would not recommend this dealership ever! More