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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
1,215 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 1,215 reviews

December 13, 2024

Awesome customer service and follow up with speedy and trustworthy folk working in service and in sales. More

by MUSTANG96DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan in Service and Thomas in Sales(KIA)
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December 12, 2024

Excellent service as always. Thank you for your exemplary customer service. I truly appreciate o. More

by Tendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2024

Fast and effeciant service with professional employees going beyond expected care in keeping customers informed with fast turnaround. More

by jamesrwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 11, 2024

My car was serviced and returned to my quickly. Sean in customer service was great. More

by C. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean-Service Dept
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2024

I know that they are somehow linked, but this is for the KIA Service Deprtment. They were very cordial and helpful. I was in for a recall, but they checked and the vehicle needed two additional recalls corr More

by iscath1
Recommend Dealer
Yes
Employees Worked With
Service Departmet
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 11, 2024

Depnable Fast Service Sale man Courtey Informative Information Inform you of what's needed And when More

by dnh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Holley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 11, 2024

62. 00 for misc supplies for a oil change outragious charge. Sorry I am thinking about going to a less costly service More

by HUMMERUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Great service people
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

"HUMMERUSE" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 11, 2024

Great service and very nice people. Great customer skills they understand what the customer wants. More

by DANIELGERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 10, 2024

Left tire cap off then later found coolant cap was not tightened. Causing engine to over heat More

by wearefit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one is id
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

"Wearefit" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 10, 2024

Fast, quality service! Very friendly service reps and mechanics. Great to vehicle for maintenance and service More

by S_THADDEUS
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them
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Dec 11, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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