Southern Buick GMC Greenbrier

When it was time to check out my advisor was no where to be found. I saw them pull my car in the bay and waited about 5 minutes before I just walked in to check out. The only lady in there wasn't my advisor be found. I saw them pull my car in the bay and waited about 5 minutes before I just walked in to check out. The only lady in there wasn't my advisor but she was super helpful. More

Okay ? ? Tiemeyer was very courteous and worked me into a very busy schedule. The service was prompt and very professional. ? Tiemeyer was very courteous and worked me into a very busy schedule. The service was prompt and very professional. More

Kimberly Meek was excellent. She is the only reason I am not giving a 1 star rating. Communication is awful: start with virtual assistant, handed off to a call center that knows She is the only reason I am not giving a 1 star rating. Communication is awful: start with virtual assistant, handed off to a call center that knows nothing, then transferred to a line that is never answered. Kimberly did her best with the very limited tools admin provided her. The only reason I would return would be the service Kimberly provided. More

I felt taken care of. It was a pleasure working with your dealership and I would certainly consider buying my next vehicle from you It was a pleasure working with your dealership and I would certainly consider buying my next vehicle from you More

My service manager was very pleasant and friendly kept me informed of everything I had a great experience informed of everything I had a great experience More

All the work was done well. Communications with the client could be better i didny get a call my car was ready for pick up until just before closing. The auto mated AI call se Communications with the client could be better i didny get a call my car was ready for pick up until just before closing. The auto mated AI call service is not great. It needs to announce its an AI call service instead of making me feel like its a person More

The service is really great. The service advisor is top notch. I will bring my truck back again. The service advisor is top notch. I will bring my truck back again. More

It was great except my driver side seat was damaged After picking up my vehicle at the check out area I noticed my driver side front seat was damaged. Reported it to the service manager Kimberly Meek picking up my vehicle at the check out area I noticed my driver side front seat was damaged. Reported it to the service manager Kimberly Meek More

First of all, I tried calling to find out the status of my vehicle at the end of my workday and I could not talk to anybody. I finally spoke to a person and they did not have any information on my vehicle my vehicle at the end of my workday and I could not talk to anybody. I finally spoke to a person and they did not have any information on my vehicle so I showed up at closing time only to find out that my truck was in fact finished and had been finished. Also, they decided to change the cabin filter without my permission and then wanted to charge me for it. I refuse to pay my advisor was nowhere to be found the person sitting at the desk had to dig through a mountain of paperwork to find my paperwork and then eventually find my keys the person who helped me was very kind however, my experience was horrible, and I will not be back. More

Showed up for my original scheduled appointment only to find out I wasn't on the schedule, despite having a text message and email confirmation. Rescheduled the appointment for the following week. Showed u find out I wasn't on the schedule, despite having a text message and email confirmation. Rescheduled the appointment for the following week. Showed up for that appointment to have window rain guards installed. Walked out to the truck after they were installed to find only the front two windows had rain guards on them. I explained that I ordered a set of four. They went back to the shop of found the rear window guards in the box. Thankfully no one had tried to destroy the box. After the installation I looked it over and was satisfied with the work. More