Southern Buick GMC Greenbrier

Courteous skillful very professional and covers all areas of questions that are asked. Always bringing the best in service of questions that are asked. Always bringing the best in service More

Sean was fantastic! He really helped me out when I was getting my car’s oil change, tire rotation and state inspection. He went above and beyond! He really helped me out when I was getting my car’s oil change, tire rotation and state inspection. He went above and beyond! More

The person at the front left the area without even acknowledging me, took about 5 mins for someone else to come. Inside the waiting area, the staff is more interested in gossiping and complaining abou acknowledging me, took about 5 mins for someone else to come. Inside the waiting area, the staff is more interested in gossiping and complaining about their jobs, very loudly, than anything else. I got a smile and a warm greeting and thank you from the lady that checked me out; however, that was after standing in front of her waiting for no less than 3 minutes with zero acknowledgement, while the whole office carried on their personal conversations. The last time I was in, there were several recommendations made for service that I have not had done but this visit, no recommendations when I actually wanted them and was willing to wait and pay. More

Overall, my service was good for the oil change; however, I was informed by Jacob at the end of my service that my oil change was the last free one since I did not purchase my vehicle at Southern. I'm disap I was informed by Jacob at the end of my service that my oil change was the last free one since I did not purchase my vehicle at Southern. I'm disappointed as I have been a loyal customer for over 10 years. I purchased my vehicle at Performance and Perry took over Performance customers. When Perry closed down I was contacted by Southern and given the free oil changes. Again, I have been a regular customer and have bought my other vehicle in for service as well. I'm disappointed that you all are now going to renege on an agreement that YOU put into place many years ago. I have requested that the manager speaks to upper management on my behalf and was promised a call back. I have yet to hear back but I will no longer bring any of my vehicles back to Southern if my free oil changes are in fact revolked. Thank you. More

Everyone was so kind and helpful. even though they are shorthanded, they’re trying their very best. even though they are shorthanded, they’re trying their very best. More

Very pleased with the service. The vehicle was delivered when promised. The service department has vastly improved. The vehicle was delivered when promised. The service department has vastly improved. More

My rep was very good. When I called to set an alarm he scheduled me right away and told me when it was going to be ready and it was. When I called to set an alarm he scheduled me right away and told me when it was going to be ready and it was. More

I take my Kia in for the regular scheduled checkups. I like the policy of being able to drop in for oil changes without making an appointment. This is a real benefit for people with busy schedules. I like the policy of being able to drop in for oil changes without making an appointment. This is a real benefit for people with busy schedules. More

Awesome customer service and follow up with speedy and trustworthy folk working in service and in sales. trustworthy folk working in service and in sales. More

Excellent service as always. Thank you for your exemplary customer service. I truly appreciate o. Thank you for your exemplary customer service. I truly appreciate o. More