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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

August 28, 2026

All right The service was good. I was in and out in less than two hours More

by Rzbrinkley1018
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 31, 2026 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 28, 2026

Very nice I was clean I believe they did a good job and they were friendly More

by cheriseryan1970
Recommend Dealer
Yes
Employees Worked With
I know a Africa American young man with locks. Who did the oil change idk but they also did well
Aug 31, 2026 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 27, 2026

Quick service, no pressure Employees were courteous and service performed in a timely manner Everything good More

by movenman1
Recommend Dealer
Yes
Aug 28, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2026

Scheduled for front seat harness fuse recall. Left dealership noticed that front driver seat electrical seat adjustment buttons non operable or no power/ no response. More

by Hchambliss84
Recommend Dealer
No
Aug 27, 2026 -

Hchambliss84 responded

Took vehicle 2022 Kia telluride in for driver seat fuse recall. After leaving and while driving home noticed that front driver seat electrical seat adjustments has no power/ no response. Need immediate fix as vehicle front seats was in working order prior to bringing to dealership for the recall service.

Aug 28, 2026 -

Southern Buick GMC Greenbrier responded

We're sorry to hear about the issue with your vehicle's seat adjustment after the recall service. Please email your contact information to social@southernbuickgmcgreenbrier.com so our management can reach out and assist you further. We are committed to ensuring your satisfaction and appreciate your feedback.

August 27, 2026

Wonderful service all around. Frank was very personable and helpful and the techs did a great job! More

by Cgrijalva90
Recommend Dealer
Yes
Employees Worked With
Frank John
Aug 28, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2026

Wonderful very satisfied Have bought 11 new cars here always satisfied Great, great great great More

by kmitchell756
Recommend Dealer
Yes
Employees Worked With
Melinda
Aug 27, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 26, 2026

Only positive I have is that my service advisor has been very polite and did a good job of fitting me into the schedule. Other than that this dealership is a joke. Everytime I bring my vehicle for maintenan More

by BARKLEY5564
Recommend Dealer
No
Employees Worked With
Service advisor was Kim and she did a fantastic job
Aug 27, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your feedback. We're sorry to hear about the scheduling issues you've faced. It's great to know your Service Advisor was helpful. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information so we can address your concerns directly. We strive for transparency and reliability.

August 26, 2026

Took an hour plus to schedule a simple warranty issue. Phone person had to call and get guidance from someone in the shop. We told him we would wait for the work to be done. Then when we dropped it off th More

by Wesbrubaker9
Recommend Dealer
No
Employees Worked With
Don't have a name. But the experience was terrible from the beginning. Bad communications so bad after not having the car looked at after being in the shop for 24 hours. We went in and picked up the car and will take it to another dealer.
Aug 26, 2026 -

Southern Buick GMC Greenbrier responded

Wes, we apologize for the inconvenience caused by the scheduling and communication issues. A manager will contact you to address your concerns. We are committed to providing reliable service and appreciate your feedback.

August 25, 2026

Personable. Didn't feel like just a number or just another customer. I used the service dept and Josh answered my concerns. Usually going to a car service is lik More

by Pepps
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 26, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 25, 2026

Efficient and timely Services performed in a considerate amount of wait time Service warranty upheld More

by catcanread
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 26, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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