Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
1,151 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,151 reviews
December 14, 2024
The person at the front left the area without even acknowledging me, took about 5 mins for someone else to come. Inside the waiting area, the staff is more interested in gossiping and complaining abou acknowledging me, took about 5 mins for someone else to come. Inside the waiting area, the staff is more interested in gossiping and complaining about their jobs, very loudly, than anything else. I got a smile and a warm greeting and thank you from the lady that checked me out; however, that was after standing in front of her waiting for no less than 3 minutes with zero acknowledgement, while the whole office carried on their personal conversations. The last time I was in, there were several recommendations made for service that I have not had done but this visit, no recommendations when I actually wanted them and was willing to wait and pay. More
by tempestulis
Verified CustomerEmployees Worked With
No idea
December 13, 2024
Overall, my service was good for the oil change; however, I was informed by Jacob at the end of my service that my oil change was the last free one since I did not purchase my vehicle at Southern. I'm disap I was informed by Jacob at the end of my service that my oil change was the last free one since I did not purchase my vehicle at Southern. I'm disappointed as I have been a loyal customer for over 10 years. I purchased my vehicle at Performance and Perry took over Performance customers. When Perry closed down I was contacted by Southern and given the free oil changes. Again, I have been a regular customer and have bought my other vehicle in for service as well. I'm disappointed that you all are now going to renege on an agreement that YOU put into place many years ago. I have requested that the manager speaks to upper management on my behalf and was promised a call back. I have yet to hear back but I will no longer bring any of my vehicles back to Southern if my free oil changes are in fact revolked. Thank you. More
by Mor
Employees Worked With
Service provider Jacob and his manager
December 13, 2024
Everyone was so kind and helpful. even though they are shorthanded, they’re trying their very best. even though they are shorthanded, they’re trying their very best. More
by sullivanjennifer7558
Employees Worked With
December 13, 2024
My rep was very good. When I called to set an alarm he scheduled me right away and told me when it was going to be ready and it was. When I called to set an alarm he scheduled me right away and told me when it was going to be ready and it was. More
by CBRUNSON4
Employees Worked With
Repair
December 13, 2024
I take my Kia in for the regular scheduled checkups. I like the policy of being able to drop in for oil changes without making an appointment. This is a real benefit for people with busy schedules. I like the policy of being able to drop in for oil changes without making an appointment. This is a real benefit for people with busy schedules. More
by fuller324
Employees Worked With
Sean Yancey
December 13, 2024
Awesome customer service and follow up with speedy and trustworthy folk working in service and in sales. trustworthy folk working in service and in sales. More
by MUSTANG96DC
December 12, 2024
Excellent service as always. Thank you for your exemplary customer service. I truly appreciate o. Thank you for your exemplary customer service. I truly appreciate o. More
by Tendon
Employees Worked With
