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Southern Buick GMC Greenbrier
Chesapeake, VA
2,437 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,437 reviews
Verified Customer
March 13, 2025
Outstanding customer service and communication. They exceeded their own projections and had my vehicle ready the very next day. They listen to what I said, and they investigated the issues gave me They exceeded their own projections and had my vehicle ready the very next day. They listen to what I said, and they investigated the issues gave me a reasonable solution and charged me nothing for it. More
by ppratt989
Employees Worked With
Service department
March 13, 2025
Part of me coming in was to get a recall item. I let them know I was coming in a month before I did so and they still did not have the item that is not OK. For over a year now I have been waiting I let them know I was coming in a month before I did so and they still did not have the item that is not OK. For over a year now I have been waiting on the recall item to be available at my dealership. More
by rkg.4
Employees Worked With
Do not remember
March 12, 2025
They are always very Courteous. I went for an oil change. I thought I’d be there all day and in 40 minutes. I was already on my way back home. I went for an oil change. I thought I’d be there all day and in 40 minutes. I was already on my way back home. More
by GARCIABETTYLEE
Employees Worked With
Service department
March 12, 2025
The Service department representative are awful. They are misleading, not professional, a bad representative of a good car company. I haven't had a basically good experience on a few years. They are misleading, not professional, a bad representative of a good car company. I haven't had a basically good experience on a few years. More
by SHERRI.LYNN.CUNNINGHAM
Employees Worked With
service
March 11, 2025
Most lacking service department I have ever dealt with. No up front communication with customers. Make someone sit in the waiting area for hrs before being told the part isn't there and will need to be or No up front communication with customers. Make someone sit in the waiting area for hrs before being told the part isn't there and will need to be ordered. Lack of communication between departments. Make an apt, explain the issue, parts aren't out on order, service doesn't check with parts or vis versa, the appointment setter isn't communicating. Exacerbating!! More
by epitt0
Employees Worked With
I'm so unimpressed I don't even remember their names. Our service advisor and I believe Julia, or janean answer the phone and make the appointment .their names.
