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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,448 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,448 reviews

December 12, 2025

Staff is great Rebecca you service agen is outstanding great customer service and always pleasant to work with. Your customer service area and your facility needs some serious work. Should consider a tot More

by FrankieJ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebbeca
Dec 16, 2025 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

December 11, 2025

I had to get my car inspected. It took about 2 hours. They supplied coffee and water. More

by davidson2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Miller
December 11, 2025

They suck on repairs and keeping you updated on what is going on with your vehicle More

by EUGENE.KLINFELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2025

Would have waited if I know it would be quick. Even though the appointment was at 11:30am, service call for pickup before 3:00pm. More

by herbert.skinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2025

Had my car for over 6-7 months claiming they were “waiting on parts” then I get it back some of the features don’t work that wasn’t broken before, mess in the car that wasn’t there when I turned it More

by Rondonkirby12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
December 11, 2025

Besides the issues the car was initially facing, car didn't come back in the same condition from when it was dropped off More

by Rondonkirby12
Recommend Dealer
No
December 10, 2025

Friendly efficient customer oriented service. .had an appt for inspection...ready as estimated...the car was not vacuumed as they usually do...but perhaps this is not performed with only an inspec More

by Arabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and Cashier
December 09, 2025

Everyone was really helpful communicative and really had my best interest in mind when supporting having a broken down car multiple times. More

by Rmtinsay
Recommend Dealer
Yes
Employees Worked With
Rebecca, Jay, auto team
December 09, 2025

I think waiting an hour and 45 mins for an oil change I had an appointment for is unacceptable. More

by WHITEKRISTIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
December 09, 2025

I have called 4 times to ask for the status of my car. No call back, the text link doesn't work and the front desk keeps promising calls back. Disgusting. More

by HALEYJOBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Winston Whitehurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Cunnigham, Joe Bonney
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