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Southern Buick GMC Greenbrier
Chesapeake, VA
3,305 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,305 reviews
November 09, 2025
They was very honest with me regarding the value of the car and what I'm getting for my money also Abdul was very helpful setting up my warranty car and what I'm getting for my money also Abdul was very helpful setting up my warranty More
by shannelle.hope
Verified CustomerEmployees Worked With
Thomas and Abdul
November 09, 2025
My oil change and tire rotation was completed in roughly a little over an hour, saw it parked outside the waiting area, but couldn't check out until about an hour and 45 minutes later a little over an hour, saw it parked outside the waiting area, but couldn't check out until about an hour and 45 minutes later More
by SODABRIGHTBILL
November 09, 2025
We made oil change appointment at the wrong dealership. Receptionist changed appointment to Greenbrier dealership for us and made arrangements with Antwan to help is out. We live 2 hours away and were al Receptionist changed appointment to Greenbrier dealership for us and made arrangements with Antwan to help is out. We live 2 hours away and were already in route. Really appreciate squeezing an appointment in for us!! More
by 72V8Vega
Employees Worked With
Antwan in Service!! Can't remember name of receptionist that help us. Southern accent.
November 08, 2025
Service was good but not done correctly the first time causing me to return later in the day and get it done right and it was a simple oil change. causing me to return later in the day and get it done right and it was a simple oil change. More
by cinderblockcis
Employees Worked With
Service dept
November 08, 2025
When I arrived at the dealership, I did not pull into the bay as it was my first time there for service and I wasn’t sure where to go. I parked outside of the service center and walked in. When I approached bay as it was my first time there for service and I wasn’t sure where to go. I parked outside of the service center and walked in. When I approached the counter, Mariah did not greet me and simply asked, “How can I help you?” I explained that I had a 2:00 PM appointment for an oil change and that I was a little early but would be dropping the car off. Instead of checking me in, she told me to drive my car to the bay first and then she could assist me. I did as instructed, brought the car in, and left. When I returned to pick up my car, I was handed my keys without any further direction. I had to ask where my car was, and Mariah replied that it was “out back.” I then discovered my vehicle was parked all the way in the back of the parking lot. As a customer, I don’t believe I should have to search for my car or ask where it is after service is complete. Clear communication and basic customer courtesy go a long way in creating a positive service experience, and unfortunately, that was lacking during my visit. More
by Neek123
Employees Worked With
Mariah
November 07, 2025
They were amazing. They went above and beyond for me. Had an appt at 430. However my car needed tires in order to pass inspection. Though I live far into Yorktown I was They went above and beyond for me. Had an appt at 430. However my car needed tires in order to pass inspection. Though I live far into Yorktown I wasn't able to just leave my car there. They took the time to put my tires on while I waited. Even though it was the end of the day. More
by EMSADDICT2009
November 06, 2025
Trying to book a service call through the phone was impossible. I booked on the GMC car app. It gives me a date and time. Also got a email to confirm date and time.I have my son drop it off the night b impossible. I booked on the GMC car app. It gives me a date and time. Also got a email to confirm date and time.I have my son drop it off the night before. They said that I wasn't on for service. But Antwan took care of it. He got my Arcadia fixed in two days. More
by VB6132
Employees Worked With
Antwan was my service advisor. He did an excellent job.
