Southern Buick GMC Greenbrier

Wonderful Great experience every time, good service. .. And I like the remodeling and the mechanic that worked on my car.... .. And I like the remodeling and the mechanic that worked on my car.... More

I had been called and told I needed new breaks and that they could order them and it would be ready by the time I got there. I agreed to service. The lady had an attitude when I came to pick up, acting lik they could order them and it would be ready by the time I got there. I agreed to service. The lady had an attitude when I came to pick up, acting like it was my fault that the car was not ready, because the delivery of the parts was late arriving. I had not problem waiting, and went to sit in my car to wait for a phone call. When she called she then tried to charge for the lifetime oil change and inspection. At this point I was starting to get upset, as I had never had to pay for either of these before. She informed me that because I bought from Perry that it was not being done anymore and that I should have gotten a letter informing me. I told her that I had only been notified when they had bought Perry and informed me that they would be including me in their lifetime free state inspections and oil changes. She seemed even more irritated and said that she would take the charges off this time, but it would never happen again. I proceeded back into the building, paid the service fee for the breaks and was then asked to wait outside for them to pull my vehicle around and park it for me to be able to pick it up later, as I did not have a second driver with me at that time. They then tried to deliver wrong vehicle/keys, and acted like it wasn't a big deal. Had I not been waiting outside where they were going to park my car(what I was told to do) I never would have known the car/keys were wrong. I would have driven home and been shocked when I came to actually drive my car home that evening. I don't now if the policy has More

The only asset here is Antwan Pair, service writer! ! Above and beyond! I see why the staff is jumping ship! Very sad! The Shepherds should have never sold the Southern dealership franchise! Out of town ! Above and beyond! I see why the staff is jumping ship! Very sad! The Shepherds should have never sold the Southern dealership franchise! Out of town; absentee owners don’t have a clue! More

Serviced vehicle quickly. Service advisor was professional. Renovations finally completed on the service center area. Service advisor was professional. Renovations finally completed on the service center area. More

Excellent service on both the sales side and service side. Southern Greenbrier has done a complete 180 from where they were a few years ago. I can't recommend them enough. side. Southern Greenbrier has done a complete 180 from where they were a few years ago. I can't recommend them enough. More

Your service is not very good matter of fact it is the worst I ever deal with worst I ever deal with More

DeKwan was helpful, kept me informed about my vehicle and had a great attitude. Love the nee feature of getting a video from the technician explaining things in regards to my vehicle! had a great attitude. Love the nee feature of getting a video from the technician explaining things in regards to my vehicle! More

The service team at Southern Buick GMC Greenbrier are amazing. They are people friendly and their main goal is to help you with what you need. They are a one stop shop for all your GMC needs. amazing. They are people friendly and their main goal is to help you with what you need. They are a one stop shop for all your GMC needs. More

I am very satisfied with Southern Kia. I have always had great timely service. The Service center personnel are always attentive and courteous. I have always had great timely service. The Service center personnel are always attentive and courteous. More

Great customer service, friendly staff, quick and easy. They got me in and out and I probably two or three hours for a 27,000 mile routine check up. They got me in and out and I probably two or three hours for a 27,000 mile routine check up. More