Southern Buick GMC Greenbrier

I really appreciate KIA dearlership for their kindness and hospitality when they are working with my Kia k5.My car has really been doing great 😊 no problems at all 👍I would definitely recommend anyone t and hospitality when they are working with my Kia k5.My car has really been doing great 😊 no problems at all 👍I would definitely recommend anyone to them for their services. More

From the beginning I experienced issues. No one every returned my calls any information obtained about the status of my was because I called or stopped by. No one every returned my calls any information obtained about the status of my was because I called or stopped by. More

When I brought my car in all the dashboard lights were coming on. I was told I would have to make a separate appt to get that checked out. Time off work arranging rides makes taking a car in challenging. coming on. I was told I would have to make a separate appt to get that checked out. Time off work arranging rides makes taking a car in challenging. The person was not helpful, not only with that but also unable to explain to me what was happening with all services that needed to be done. I also was asked to pay for everything, not just parts even though work was not complete. First time I had such an unpleasant experience. More

I leased a Kia Soul and had regular service at Southern for 4 years. Now I have had my Kia Telluride and I have have been getting regular service foe 6 years: I have always been totally satisfie Southern for 4 years. Now I have had my Kia Telluride and I have have been getting regular service foe 6 years: I have always been totally satisfied with the work done there. More

15 words is not enough to explain the poor service I received on August 7 received on August 7 More

I scheduled an appointment to fix a recall. I checked in, was told it would be a 2 hr wait. I agreed to have my tires rotated. There were suggestions to get a few things done and I agreed to th I checked in, was told it would be a 2 hr wait. I agreed to have my tires rotated. There were suggestions to get a few things done and I agreed to them. Was told it might take a little more time. That was fine. They finished BUT they did not do the recall because they needed a part. Now I have to come back....another hour trip. What's the point of an appointment? More

Service Manager saved me a day of waiting to have my navigation system looked at by walking me through things that the owner's manual doesn't explain well. navigation system looked at by walking me through things that the owner's manual doesn't explain well. More

Service was excellent, customer service was amazing, and the communication made everything much better. I enjoyed the video walk through . the communication made everything much better. I enjoyed the video walk through . More

This dealership had not started working on my vehicle, four hours after the time of my appointment. I asked for updates and was met with inaccurate ones being told my car would be the next up, however an four hours after the time of my appointment. I asked for updates and was met with inaccurate ones being told my car would be the next up, however an hour later I was still waiting behind another car. Poor customer service. More

Very helpful she is a great sale person would recommend her to any one would call her if need help her to any one would call her if need help More