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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,300 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,300 reviews

November 07, 2025

They were amazing. They went above and beyond for me. Had an appt at 430. However my car needed tires in order to pass inspection. Though I live far into Yorktown I was More

by EMSADDICT2009
Recommend Dealer
Yes
November 07, 2025

Everyone was very professional and the work was done as quoted. I was very pleased with the work. More

by thtrholland
Recommend Dealer
Yes
November 07, 2025

Had to call and follow up because nobody let me know my truck was ready, also did not rotate the tires as indicated on the ticket and expected More

by MICHAEL.B.MCALEA
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Michael. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

November 06, 2025

Trying to book a service call through the phone was impossible. I booked on the GMC car app. It gives me a date and time. Also got a email to confirm date and time.I have my son drop it off the night b More

by VB6132
Recommend Dealer
Yes
Employees Worked With
Antwan was my service advisor. He did an excellent job.
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

November 06, 2025

The women at the desk were very friendly and helpful. The work was done very fast More

by A.sabella5787
Recommend Dealer
Yes
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 06, 2025

Service center was not knowledgeable enough for new customers. I emailed and asked prior to the service about a service and was told it would be covered. Then at checkout was informed I had to pay More

by ccp79846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanell Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the lady that charged me. She had curly blond hair
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

"Ccp79846" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 06, 2025

I called for an appointment b/c the cruise control wasn't working. The call center (BTW gets a -1) sent me to the Kia service for my GMC and they sent me back to the GMC service, Antwan realized that I had d More

by GGGRAY31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Pair
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

November 06, 2025

This is where I purchased my vehicle. I love the service at all times an they explain everything they going do am let you know ahead of time. More

by Ufrancethia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 06, 2025

Easy to get an appointment, dropped it off and had a call back within a couple hours that it was ready for pickup. Can’t get any easier than that! More

by lburgess1278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Cunnigham, Joe Bonney
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 05, 2025

Everything went well All employees was great and service was good this go around i don't always get good service always have to bring my car back because the service is never done right More

by hollandlinda523
Recommend Dealer
Yes
Nov 07, 2025 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

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