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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,361 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,361 reviews

November 19, 2025

Took two months to fix my car seat with no feed back and no ride, car looks like it was gone through and very dirty. Service very poor, wished I had nerve leased a vehicle here. I will be going to BBB! More

by sinbad456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Cunnigham
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

"Sinbad456" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 19, 2025

Made me come back 3 times. Did not deliver car on time. Did not address my concerns. More

by Becauseoflove151
Recommend Dealer
No
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

"Becauseoflove151" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 19, 2025

Great professional job on the express oil change and making me aware of additional service need to help with vehicle performance and fuel efficiency. Thanks. More

by DNH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 19, 2025

Wait time was minimal Kept me informed of work being done on vehicle Always enjoy my visits to Kia service department More

by Taxi2church
Recommend Dealer
Yes
Employees Worked With
Can't remember name But it was a young lady
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 18, 2025

I wrote in the notes of my 1030 appointment that I would be dropping off my car before my son's Ninja class right next door and needed it back when the class was over at 1230. I also reiterated this to the More

by ciachef06
Recommend Dealer
No
Employees Worked With
Service Department
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

"Ciachef06" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 18, 2025

Dekwan Millerat was very helpful and made sure I was able to get my car back by the time I needed. More

by CMHINZPETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Millerat, Jay Cunnigham
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November 18, 2025

No communication on how long it would take All around the service was horrible Bad More

by TIFFWHITFORD
Recommend Dealer
No
Employees Worked With
Service department
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention, Tiff. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 18, 2025

Did a great job on my car. Thank you very much, will definitely return for my next services. More

by cwonav
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
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Nov 19, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 18, 2025

I’ve been to the dealership multiple time for issues and haven’t received much resolve. Furthermore, it was apparent there was some corporate changes that the dealership was struggling with. Despite this tu More

by KYLE.MCCARTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Pair, James “JP” Polite, Joe Bonney
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Nov 18, 2025 -

KYLE.MCCARTY1 responded

I cant emphasize enough that I was steps away from finding another service department for my truck. The commitment to customer service and satisfaction that Joe Bonney, Antwan Pair, and James “JP” Polite showed were nothing short of remarkable. Thank you again for your outstanding work and positive attitude in the face of real challenges. You guys are awesome!

November 18, 2025

I don't remember the salesman's name but he was great. But the process of buying cars is not pleasant, even at Southern. More

by DORIAN.PARKER5696
Recommend Dealer
Yes
Employees Worked With
4. I don't remember the salesman's name but he was great. The process of buying cars is not pleasant so I rates the experience a four because his work (5) made the the process (3) better.
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