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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.0
2,911 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 2,911 reviews

August 11, 2025

Wow! ! Super, a Great Experience!!! Cynthia Adams, what a Great Sales woman!!! Knowing her stuff, easy to talk to, LOVE HER!! Thank you!!! More

by DEBBJMEEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if the rest, Everyone was Awesome!!!
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Aug 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 10, 2025

referred by a friend to cynthia, walked in on a saturday morning luckily she was there and she immediately got to work with us, she made the process easy, looked at a few options and answered any questions More

by costaalyssa04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jerome daniels
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Aug 13, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 10, 2025

A service tech by the name of Joe called to discuss the issues with my car and failed to follow up after I left messages. More

by URICA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Bonney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 10, 2025

Service dept is lacking. I always have a problem after my vehicle being worked on. More

by STIXIES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sale manager not there now
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August 09, 2025

Great service great people they always do a great job always on time last work I had done was a flat tire repair and they did not charge me More

by SM9120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2025

Convenient, friendly, clean I do not have fifteen words, a 15 word minimum is foolish. More

by Mr. Wonderful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
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August 09, 2025

I had a great experience working with Mr. Reginald and Mr. Christopher. They made my car buying experience smooth and quick. Definitely would recommend. More

by Donnellwilhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald and Christopher
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August 09, 2025

Service staff are non-communicative to the point of needing to travel to the dealership in person to get an update on your vehicle. I tried to call multiple times on multiple days and sat on hold becau More

by timothy.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only worked with service staff, I would give service overall one star.
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August 09, 2025

Service department is unprofessional and unresponsive. My car sat for days without being touched, with no follow ups. Poor communication and zero urgency. More

by Josh
Recommend Dealer
No
Employees Worked With
I don't remeber names of the service
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August 09, 2025

They need to inform the customer what's going on with their vehicles.I had to call them More

by joe.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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