Southern Buick GMC Greenbrier

Smooth, trusted advisor I depend on their expertise to make informed decisions about maintaining my Kia make informed decisions about maintaining my Kia More

I made an appointment for an oil change and auto theft recall and I didn't receive my oil change. I called twice on 12/17/25 to ask did it get changed I never received an answer but when I checked it toda recall and I didn't receive my oil change. I called twice on 12/17/25 to ask did it get changed I never received an answer but when I checked it today 12/18/25 it's black and low More

I think it's ridiculous I'm charged $50 to patch a tired despite being under warranty despite being under warranty More

Good Service Good service with great personal and nothing bad to say about my experience on my first maintenance service. bad to say about my experience on my first maintenance service. More

Excellent Excellent, friendly, and very helpful staff Good service, friendly staff, and preferential treatment with good options and very helpful assistance. Good service, friendly staff, and preferential treatment with good options and very helpful assistance. More

The guy that handled my issue was great but my oil filter being loose was alarming. When my vehicle is brought to the dealership for service with the expectation of superior service and attention to detail. being loose was alarming. When my vehicle is brought to the dealership for service with the expectation of superior service and attention to detail. This was not the case and my confidence has severely been compromised pertaining to this service department. More

When I first arrived I told Mariah that was 30 minutes early for my 10:00 appointment for maintenance services. She asked me if I were dropping off my car and I told her no that I plan to wait for the rep early for my 10:00 appointment for maintenance services. She asked me if I were dropping off my car and I told her no that I plan to wait for the repairs. When an hour and 45 minutes had passed I went to check with her to see how much longer would it be before my car was finished. She called in the back and I was told another 15 to 20 minutes. 11:30 the mechanic came out to ask me where was my wheel lock key. I asked him was he just now getting ready to work on my car and he said yes. He said there have been some miscommunication and thought I was a walking rather than a scheduled appointment. I could not find the lock key ., the services for my tires was not done. If they would have gotten to my car when they were supposed to. Then I would not have had to wait half the day for nothing. More

It was overall good. I was hoping to get a phone call to discuss additional costs in serbice before pickup, but did not. I received an unexpected >$900, which was discuss I was hoping to get a phone call to discuss additional costs in serbice before pickup, but did not. I received an unexpected >$900, which was discussed with me during pick up. I understood the vehicle needed some added services, but a heads up would've been nice. I also happened to notice that my state inspection is due the following month, it would've been nice to get done and out of the way to avoid having to visit the service center a second time in a row. These are just a few attention to detail items that I have noticed in past service centers that go a long way im customer service. I'm a single working mom, so I need all the help I can get. Thanks. More

I was in and out very convenient I came in. They got right to it and before I know it it was finished very convenient for me. They got right to it and before I know it it was finished very convenient for me. More

Agent was very pleasant and helpful and service was quick as a walk in Good service as a walk in Good service More