Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
3,215 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,215 reviews
October 23, 2025
Poor communication skills over the phone and in person. Gave us the impression they would fix a tire we just had replaced and only told us we’d have to pay for it after we brought it back in. Also didn’t t Gave us the impression they would fix a tire we just had replaced and only told us we’d have to pay for it after we brought it back in. Also didn’t tell us about the credit card fee until after the transaction was complete. Need retraining on communication and customer service. More
by JUSTJEFF96
Verified CustomerEmployees Worked With
Mariah, 1 star
October 22, 2025
Good customer over 20 years Salesman Winston Whitehurst excellent as usual We continue to find what we need excellent as usual We continue to find what we need More
by SONGOFTHEBRIDE
October 22, 2025
It took one month to make 2 repairs. 4 weeks. It may have been even longer than that. I quit counting. Not once did I get a returned phone call. Not once. The worst service experience in 4 weeks. It may have been even longer than that. I quit counting. Not once did I get a returned phone call. Not once. The worst service experience in all of my 55 years. This is coming from someone that currently has a fleet of 7 vehicles on the road. Never again. More
by JEFF
Employees Worked With
Service dept
October 22, 2025
I have purchased and maintained 2 vehicles from this dealership and they have inspired customer loyalty in my household dealership and they have inspired customer loyalty in my household More
by ANGRYPORATE72
October 21, 2025
The experience was great and they treated me with respect and got me what I wanted. I appreciate everyone that I came in contact with. and got me what I wanted. I appreciate everyone that I came in contact with. More
by COLEESONWHEEL
Employees Worked With
October 21, 2025
Trey'von is great, he made sure I knew everything I needed to protect my car in the future! needed to protect my car in the future! More
by LSERBIN0407
Employees Worked With
Other Employees :
Logan Serbin, Jay Cunnigham
October 21, 2025
Waiting area was very cramped and dirty. Only one employee was checking in cars and only one receptionist was checking people in. I had an 8:30 appointment for my 1st scheduled maintenance- Only one employee was checking in cars and only one receptionist was checking people in. I had an 8:30 appointment for my 1st scheduled maintenance- it took an hour and a half. Then when they were done and I was looking at the sheet they had not rotated the tires. They also did not find my warranty right away and I had to prove to them my BRAND NEW (bought in July- it’s October) KIA’s warranty. I will be going to First Team instead, where I bought the vehicle- even though it is further away. More
by stefidbaker
Employees Worked With
service team
