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Southern Buick GMC Greenbrier
Chesapeake, VA
3,302 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,302 reviews
November 08, 2025
Service was good but not done correctly the first time causing me to return later in the day and get it done right and it was a simple oil change. causing me to return later in the day and get it done right and it was a simple oil change. More
by cinderblockcis
Verified CustomerEmployees Worked With
Service dept
November 08, 2025
When I arrived at the dealership, I did not pull into the bay as it was my first time there for service and I wasn’t sure where to go. I parked outside of the service center and walked in. When I approached bay as it was my first time there for service and I wasn’t sure where to go. I parked outside of the service center and walked in. When I approached the counter, Mariah did not greet me and simply asked, “How can I help you?” I explained that I had a 2:00 PM appointment for an oil change and that I was a little early but would be dropping the car off. Instead of checking me in, she told me to drive my car to the bay first and then she could assist me. I did as instructed, brought the car in, and left. When I returned to pick up my car, I was handed my keys without any further direction. I had to ask where my car was, and Mariah replied that it was “out back.” I then discovered my vehicle was parked all the way in the back of the parking lot. As a customer, I don’t believe I should have to search for my car or ask where it is after service is complete. Clear communication and basic customer courtesy go a long way in creating a positive service experience, and unfortunately, that was lacking during my visit. More
by Neek123
Employees Worked With
Mariah
November 07, 2025
They were amazing. They went above and beyond for me. Had an appt at 430. However my car needed tires in order to pass inspection. Though I live far into Yorktown I was They went above and beyond for me. Had an appt at 430. However my car needed tires in order to pass inspection. Though I live far into Yorktown I wasn't able to just leave my car there. They took the time to put my tires on while I waited. Even though it was the end of the day. More
by EMSADDICT2009
November 06, 2025
Trying to book a service call through the phone was impossible. I booked on the GMC car app. It gives me a date and time. Also got a email to confirm date and time.I have my son drop it off the night b impossible. I booked on the GMC car app. It gives me a date and time. Also got a email to confirm date and time.I have my son drop it off the night before. They said that I wasn't on for service. But Antwan took care of it. He got my Arcadia fixed in two days. More
by VB6132
Employees Worked With
Antwan was my service advisor. He did an excellent job.
November 06, 2025
Service center was not knowledgeable enough for new customers. I emailed and asked prior to the service about a service and was told it would be covered. Then at checkout was informed I had to pay customers. I emailed and asked prior to the service about a service and was told it would be covered. Then at checkout was informed I had to pay More
by ccp79846
Employees Worked With
Other Employees :
Don't know the lady that charged me. She had curly blond hair
November 06, 2025
I called for an appointment b/c the cruise control wasn't working. The call center (BTW gets a -1) sent me to the Kia service for my GMC and they sent me back to the GMC service, Antwan realized that I had d working. The call center (BTW gets a -1) sent me to the Kia service for my GMC and they sent me back to the GMC service, Antwan realized that I had driven 1.5 hrs and worked me in. Kudos to the service dept. too! Turns out there was a recall for the adaptive cruise control. YOUR call center isn't doing you any favors, I would cancel their contract. It's not only about the sale, service is key IMO. More
by GGGRAY31
Employees Worked With
Antwan Pair
