Southern Buick GMC Greenbrier

My check engine light came back on a few days after my initial visit and after they already fixed an issue. They was able to get me back in the following week to check the problem and kept me updated thro initial visit and after they already fixed an issue. They was able to get me back in the following week to check the problem and kept me updated through the entire thing. More

Chris was very pleasant and helpful through the entire process. Chris was very helpful showing me the interior features. process. Chris was very helpful showing me the interior features. More

It was a great experience as always I really appreciate how im treated when I come to Southern Kia how im treated when I come to Southern Kia More

Everything was done and completed in a timely manner. The workers at the front desk were knowledgeable and informative as always The workers at the front desk were knowledgeable and informative as always More

The service department at this dealership is chaotic and unorganized. They have not set my scheduled appointments before, and luckily can fit me in even though I have to wait for a long time. They have char unorganized. They have not set my scheduled appointments before, and luckily can fit me in even though I have to wait for a long time. They have charged me for services covered under my warranty. Because of this department, I will never buy another car from this dealership. My mother also recently bought a car from them and has the same experience. More

A very good experience, all people l was treated with the utmost respect. Good interaction. utmost respect. Good interaction. More

I was a Perry Buick Customer and when they closed I received a letter from Southern welcoming me as a customer to receive free oil changes and state inspections for life. However each time you employ received a letter from Southern welcoming me as a customer to receive free oil changes and state inspections for life. However each time you employ new customer Reps in your service department they harass me and threaten that I am not eligible for these services since I did not buy my vehicle from Southern. I have been bringing my car to Southern since 2019 and getting my oil changed and inspections. Fortunately I have not experienced any problems with my 2015 Encore so I have not had the need for another services from you service department. I hope you will continue to honor the promise you extended to Perry Buick Customers More

Clean and the staff from start to finish were excellent. Niko and the team from the sales team to the financial services answered any questions regarding my purchase. Niko and the team from the sales team to the financial services answered any questions regarding my purchase. More

Front desk was very helpful and answered my questions quickly. Recalls were handled promptly without having to make a separate appointment quickly. Recalls were handled promptly without having to make a separate appointment More

The woman who checked me in was wonderful. She told me there was going to be a bit of a weight and that wasn't a problem because I didn't have an appointment so I sat patiently. The problem wa She told me there was going to be a bit of a weight and that wasn't a problem because I didn't have an appointment so I sat patiently. The problem was when I left my tire pressure was low in two of my tires where it wasn't previously and also on the way home I ran out of washer fluid. So obviously none of that was checked during the oil change itself. I'm used to I'm checking the air in my tires topping off all fluid fluids as needed, etc. and none of that was done. In fact, it was almost as if air was let out out of two of my tires because I didn't have that issue when I arrived. More