Southern Buick GMC Greenbrier

Brought my 2025 Kia Telluride in to have window trim replaced, 8000 mile maintenance, & oil change. When the car was ready, I didn't see any mention of the 8000 mile maintenance being performed. When I replaced, 8000 mile maintenance, & oil change. When the car was ready, I didn't see any mention of the 8000 mile maintenance being performed. When I asked, the girl behind the desk said I must have not requested it. I told her I did request it. Then she said the 8000 mile maintenance was the oil change. I said, no it’s not, and showed her the Kia app on my phone & what was required in order to maintain my warranty. Then she said that I should have specifically requested the tire rotation & the replacement of the fuel additives. Why would I have to specifically request those items when that is what is required for the 8000 mile maintenance? Shouldn’t the Kia dealership know what the 8000 mile maintenance is? If I had not checked my app & asked about it, it would not have been done, & my warranty would be voided. When I spoke to a service man about it, he was sympathetic & said they should have checked what was required for the maintenance but said they don’t always do that & it would be helpful if I specifically request exactly what needs to be done. I’m sorry, but this is the most ridiculous thing I have heard! More

Service was outstanding. Done in a very timely manner. This app is requiring me to write atleast 15 words so this sh I understand suffice. Because of the minimum word requir Done in a very timely manner. This app is requiring me to write atleast 15 words so this sh I understand suffice. Because of the minimum word requirement, I will never fill out another review for this dealership. More

I had one contact that the truck was ready. They left me sitting in lounge and nobody came to get me nobody texted me and they didn't use Southern GMC phone number. They just left me and the st They left me sitting in lounge and nobody came to get me nobody texted me and they didn't use Southern GMC phone number. They just left me and the staff went home. Day after service Im finding the oil plug leaking. Not happy. More

Clean and worked with me to get the car i wanted had me cancel my appointment with priority dealership cancel my appointment with priority dealership More

Horrible lifetime oil changes! Went to get my oil changed, they changed the filter but never added any oil. I would never buy a vehicle from these people again. Went to get my oil changed, they changed the filter but never added any oil. I would never buy a vehicle from these people again. More

It provides excellent customer service along with excellent automobile servicing. I feel comfortable asking questions, and I trust the explanations I am given. We are long-time Southern customers a excellent automobile servicing. I feel comfortable asking questions, and I trust the explanations I am given. We are long-time Southern customers and have never been disappointed or dissatisfied with the service advisors or technicians. They are accommodating and personable. More

Great! Recommend air conditioning in the lobby The lobby was stifling hot. The service was good Recommend air conditioning in the lobby The lobby was stifling hot. The service was good More

Reggie Myers and team are very knowledgeble and able to deal with all questions regarding leasing. We are not local and had concerns. We're happy that was not an issue. We are thankful with the support pr deal with all questions regarding leasing. We are not local and had concerns. We're happy that was not an issue. We are thankful with the support provided and the outcome of our granddaughter walking away with a brand new car. More

The service was excellent and quick. The oil was changed and inspection was done and I was informed that it was finished so that I could pick it up by 12 noon. I would recommend you for The oil was changed and inspection was done and I was informed that it was finished so that I could pick it up by 12 noon. I would recommend you for service to anyone. More

We have noticed and improved service in care and attention to detail and the service department is much easier to deal with and much more helpful attention to detail and the service department is much easier to deal with and much more helpful More