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Southern Buick GMC Greenbrier

Chesapeake, VA

4.0
2,686 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 2,686 reviews

June 18, 2025

When I purchased my 2005 Suburban I was given paperwork that states that I have free oil changes and state inspections for as long as I owned the vehicle. Upon arriving at the dealership and checking in I More

by GOLF1NLIV
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer
Jun 19, 2025 -

Southern Buick GMC Greenbrier responded

"GOLF1NLIV" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2025

Did not look into or get to my vehicle 7 hours after scheduled appointment time of 9:00 am. After I inquired about the status, it took less than an hour to install the bed cover. More

by paulpayne84
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department
Jun 19, 2025 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Paul. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 17, 2025

At first they said the recall fix would take over an hour. When I inquired, after 15 minutes (car repair had not started) they said they would let the technician know I had another appointment elsewher More

by DWATKINS2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representatives
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 17, 2025

It was good. Everything was completed in a timely way. Very Good service. Was informed of what was needed for my car and the option to have it completed. More

by sandragayner
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 17, 2025

I've been coming to this dealer for about 30 years. I have never had a problem. Kia's are great cars! More

by Dolittle58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 16, 2025

The service was done on time plus did an oil change. Everyone was pleasant at the service center. More

by R_LHELE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2025

Good Inspection and All Recalls Were Addressed and Taken Care of Promptly Without Any Issues. More

by clw22120041
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Potts, Jay Cunnigham
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 15, 2025

Excellent Service , would recommend to friends and family and the 15 word minimum is stupid More

by KELSHAMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2025

Great place to purchase a vehicle I love the experience and I love my vehicle More

by Trisha56
Recommend Dealer
Yes
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2025

All staff members were friendly and proffestional and took the time to anwser all my questions. Thanks to all! More

by lgfries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fitzgerald
Jun 17, 2025 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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