Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
2,598 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,598 reviews
Verified Customer
May 16, 2025
Staff is very nice. Provides great service and always trys to accommodate us or help out with any issue we may be having. Provides great service and always trys to accommodate us or help out with any issue we may be having. More
by redgardenia83
Employees Worked With
Not sure of her name-long blonde hair in pony tail.
May 14, 2025
THE SERVICE ADVISOR WAS GREAT. HOWEVER, THIS WAS THE SECOND TIME TO FIX A TIRE LEAK ISSUE THAT WAS JUST A VALVE STEM. THIS WAS THE SECOND SERVICE ON MY NEW TRUCK AND BOTH TIMES WHEN HOWEVER, THIS WAS THE SECOND TIME TO FIX A TIRE LEAK ISSUE THAT WAS JUST A VALVE STEM. THIS WAS THE SECOND SERVICE ON MY NEW TRUCK AND BOTH TIMES WHEN I PICKED IT UP THERE WERE GREASE HAND PRINTS ALL OVER MY DOOR PANEL AND ON MY HOOD. ALSO NEEDED A SIMPLE COMPUTER UPDATE THAT TAKES MINUTES TO DO AND THEY SAID I WOULD HAVE TO MAKE ANOTHER APPT. FOR THAT. AS A TRUCK REPAIR AND TOWING OWNER OF 4 COMPANIES IN THE TIDEWATER AREA NONE OF THESE ISSUES SHOULD BE HAPPENING. THE CUSTOMER SERVICE WAS GREAT BOTH TIMES BUT THE TECHNICIANS DO NOT HAVE CONSIDERATION FOR THERE CLEANLINESS WHILE WORKING ON VEHICLES. BOTH MY NEW 2500 DENALI P/U AND MY WIFES NEW YUKON WERE OVER 100K EACH AND SHOULD NOT HAVE CAME BACK TO US WITH HAND PRINTS ON THE INTERIOR AND THE HOODS. More
by gbtowing
Employees Worked With
May 14, 2025
The actual service was good however the technician was supposed to check my rear shocks and he didn't . I drive home bouncing around because the back shocks needed to be replaced as well. My SUV was there supposed to check my rear shocks and he didn't . I drive home bouncing around because the back shocks needed to be replaced as well. My SUV was there a whole week. My service advisor wasn't the best with keeping an update for informing me online about the progress of the work being done on my vehicle. Honestly for $3000.00 and some change the service should have been better. I will say once I returned with my SUV Mr. Carlos helped me. He checked and my shocks were in fact bad. He was the kindest guy. He definitely needs to be applauded. He took it for a test drive and explained everything to me. That's about all I have to say for now. More
by TRINA220ALLEN
Employees Worked With
Carlos helped me .I give him a 1000 out of 10 because he went over and beyond to help me. He is in the service department. Actually he is a technician.
May 14, 2025
So far Kim has been working hard to provide the best service for chronic issues with my 2022 GMC Denali Sierra. This will be the second engine replacement for this truck. Hopefully they will fix the iss service for chronic issues with my 2022 GMC Denali Sierra. This will be the second engine replacement for this truck. Hopefully they will fix the issue permanently. More
by PARAMEDICR617
Employees Worked With
Kim. Service
May 12, 2025
Service was very quick and staff was friendly and accommodating. Normally, I avoid service at dealership because of past experiences of pushing for additional service but this has not been an issue h accommodating. Normally, I avoid service at dealership because of past experiences of pushing for additional service but this has not been an issue here which makes me come back and suggest to friends and colleagues to check them out when they need service or are looking for a vehicle. More
by sabrina_valdivia
Employees Worked With
Service Dept
