Southern Buick GMC Greenbrier

Very easy appointment set up, the customer services representatives were brief and accurate, which is very much appreciated. representatives were brief and accurate, which is very much appreciated. More

Antwan was a great help getting me checked in for my routine maintenance and Joe was extremely helpful with figuring out the minute issue I THOUGHT was a major issue. Joe is the Buick whisperer!🤣 routine maintenance and Joe was extremely helpful with figuring out the minute issue I THOUGHT was a major issue. Joe is the Buick whisperer!🤣 More

Great service, My car was received on the appointed time made. The clerk was polite and friendly. My service was accurate and precise. made. The clerk was polite and friendly. My service was accurate and precise. More

Brought in for oil change and diagnose my lane departure warning system. Unfortunately lane departure warning system was not on the ticket and caused me to have to wait all day for vehicle. I will not retur warning system. Unfortunately lane departure warning system was not on the ticket and caused me to have to wait all day for vehicle. I will not return to this dealer. More

Lied to me about how long it would take for the service, couldn't get a hold of anyone when I tried calling. couldn't get a hold of anyone when I tried calling. More

bought a used car from them. They claimed they did an inspection and oil change but if they had done an oil change they would have known the engine was bad. 2 weeks after getting They claimed they did an inspection and oil change but if they had done an oil change they would have known the engine was bad. 2 weeks after getting the car, I need a whole new engine. All kinds of metal in the oil. Salesman stopped talking to me, told me to contact finance manager and he won't respond. No one will tell me who the general manager is. 30 day tags and need a new engine. Go somewhere else. ​ More

Car was serviced fast however when I went to pick up my vehicle I had to search for my vehicle in the back of the building by myself. When I found my vehicle my back window was rolled down and it had been vehicle I had to search for my vehicle in the back of the building by myself. When I found my vehicle my back window was rolled down and it had been raining all day More

This dealership has been servicing my vehicles for over twenty years. Great Service!! Very Professional. twenty years. Great Service!! Very Professional. More

Mikul was awesome. He went above and beyond to help and make sure we got the deal we wanted. The rest of the process left a lot to be desired. The finance part, whil He went above and beyond to help and make sure we got the deal we wanted. The rest of the process left a lot to be desired. The finance part, while we paid cash for the vehicle, was a huge sales pitch to the extended warranty. That's fine, that's their job. The figures regarding the price of the various programs was not straight forward. Quite a few of the items on the list shown as included in the extended warranty, were actually part of the manufacturer's warranty - misleading to say the least. It's amazing how much less expensive "Cadillac" plan became when you said you just wanted the base coverage. So we finally agreed on a number, I looked at it as how much more I would have to write a check for - I already had a cashier's check for the cost of the car. No, the number they quoted me for the extended warranty included my down payment - that was part of the sales deal, not the warranty/finance deal. Sure enough the warranty number I was quoted was lessened by my down payment. I was furious. I was ready to stop the warranty discussion. My wife, not liking conflict, said just go ahead, pay it. It was an additional $1,000. This is the reason people hate car dealerships. We are locked into going to Southern Kia for service to take advantage of the oil changes, etc... (All dealerships do that now, nothing special). I won't step foot into on of Southern's showrooms again. All said and done, I forked over $64,000 cash that day. That aside, it was the worst new car buying experience I have had in the last forty years. During that time I have purchased more than twenty-five new cars for cash. More

Central located for me. Clean and attentive service deptment. Time to accomplish work was shoter then expected Clean and attentive service deptment. Time to accomplish work was shoter then expected More