Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Excellent customer service! It was a drop off! Reggie was the salesperson that handled my transaction! He was knowledgeable, polite and not pushy! Very professional! It was a drop off! Reggie was the salesperson that handled my transaction! He was knowledgeable, polite and not pushy! Very professional! More
I came in knowing what kind of vehicle I wanted but not which trim level and Thomas was extremely helping in helping me narrow down my option without trying to upsell me to something I didn't need. He was which trim level and Thomas was extremely helping in helping me narrow down my option without trying to upsell me to something I didn't need. He was extremely straight forward with the finance process and didn't try to sell me on all the extra warranties and things. I was in and out of the dealership within 3 hours and 2 of that was just me looking at all the different models. I could not be happier with my experience. More
I dropped my car off for my 10am appointment. The young lady who started helping me was uncertain has to handle my service because it had loyalty points on the account so she passed me on to A. L The young lady who started helping me was uncertain has to handle my service because it had loyalty points on the account so she passed me on to A. Lopez. Ms. Lopez offer to show her what to do but she refused her help and just wanted to pass me over to her (she said be cause I had already had a bad 1st experience at Buick. After dropping my car off I never received a status update and was unable to get service associate on the phone. When service I called the service department they could not reach anyone so I was sent to voicemail. After leaving a voicemail I still did not get a return call. I went in to find out the status. When I got there at 1:45 my car had not been looked at. The service person told me the mechanic must have missed the slip. While I was waiting another man at the service desk told me that if I dropped my car off 'to be honest with me' my car was not priority. I guess it didn't matter that I had an appointment. More





