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Southern Buick GMC Greenbrier

Chesapeake, VA

4.0
2,985 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 2,985 reviews

April 14, 2026

NA Had no experience Just dropped my vehicle off and picked it up Services were okay More

by lbdavis57
Recommend Dealer
Yes
April 13, 2026

Dropped our car off 3 months ago for engine problems covered by warranty. Communication has been terrible, we had to initiate every time, leaving messages, often not hearing back for days at a time. Car More

by dsbsteve
Recommend Dealer
No
Employees Worked With
Rebecca
Apr 17, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2026

Poor customer service. Car was there over 24 hours and had not even been assigned to a tech. Got my keys and left. More

by fcdriscoll
Recommend Dealer
No
Employees Worked With
Various reps.
Apr 17, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2026

The people are very nice, but the problem has not been fixed. Communication with customer could be better. More

by jimi100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2026

Had an oil change scheduled and it was completed in just over an hour. The southern gmc service center has always exceeded expectations. More

by shermd1959
Recommend Dealer
Yes
April 13, 2026

Had an oil change scheduled and it was completed in just over an hour. The southern gmc service center has always exceeded expectations. More

by shermd1959
Recommend Dealer
Yes
April 13, 2026

I will never be going back there again. I was told I would have to pay a diagnostic of $249, and it ended up being almost $300 because of miscellaneous charges, which was not put out front. More

by JOANNEJ03
Recommend Dealer
No
Employees Worked With
Haley
Apr 17, 2026 -

Southern Buick GMC Greenbrier responded

Joanne. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2026

Friendly, helpful and Professional. Thank you for your knowledge and professionalism. Mr. Miller takes the time to communicate to keep me/clients updated on the progress performed. He More

by WWJDDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakwan Miller
April 12, 2026

Had extended Warranty item but code is wasn't reading. Worker tried to activate it but no joy. They are working with me once it activated. More

by TAOCLASSMGR
Recommend Dealer
Yes
Employees Worked With
Antwan and Service Mansger
April 12, 2026

Very professional low pressure answered all my questions did a great job financing good advice good options chose my own path though More

by EDLFA18
Recommend Dealer
Yes
Employees Worked With
Niko , Bryan and Tyrone
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