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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
1,727 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 1,727 reviews

July 24, 2025

Very efficient and friendly. I hope the next time I come there that the waiting area is open rather than having to walk to the Kia waiting room as I have diabetic neuropathy and More

by MDKLAW
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
GMC service
July 24, 2025

Communication is terrible, car had an appt and was not honored. Was given someone to contact they never answered the phone. It was absolutely ridiculous and I will never be back again. I had to take an Ub More

by Sierra Gatling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
July 24, 2025

Appointment at 9;30 for inspection waited 3 hours to get a 30 m, inspection. No one told me it would take that long. So I waited and Issued a 12;00 appointment had to make another appointment for a differ More

by LALASJM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Fept.
July 24, 2025

When asking a question by phone they never get back to you to answer your question. Tried calling twice & never a call back. Make sure you make an appt, it helps waiting time. As for state inspection they More

by mstac2003
Recommend Dealer
Yes
Employees Worked With
Don't know any names in the
July 24, 2025

Bad customer service Every time I take my car there for a recall something always something happens and Friday I went to have service done for a recall it working when I took up there now it's not working at More

by baking5
Recommend Dealer
No
July 24, 2025

I took my car to get fixed they didn’t fix it and then they couldn’t provide me a rental. So I’m burning thru my wallet. More

by Augustus Eldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky Miele
July 24, 2025

I was checked in and checked out. Prompted for service that was marked critical, but not spoken to about it. I left without even being given an overview and empty washer fluid. No com More

by AISHAKIM
Recommend Dealer
No
July 23, 2025

It was, as usual, a quick and professional experience. When the work was done I was run through the list of upcoming required (brakes, etc.) and recommended things that are not required for safety or insp More

by DBARRINEAU_BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 23, 2025

Southern Buick GMC Greenbrier provided amazing service for my vehicle. Dekwan was my service provider and he made sure all my needs were met and was able to answer any of my questions I had with an except More

by Ajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Millerat
July 23, 2025

Always a pleasure to come to this facility. Also the redone waiting area is nice More

by LADYJ1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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