Southern Buick GMC Greenbrier

Very efficient and friendly. I hope the next time I come there that the waiting area is open rather than having to walk to the Kia waiting room as I have diabetic neuropathy and I hope the next time I come there that the waiting area is open rather than having to walk to the Kia waiting room as I have diabetic neuropathy and it is painful to walk to a waiting area that is further away from the GMC waiting farea. More

Communication is terrible, car had an appt and was not honored. Was given someone to contact they never answered the phone. It was absolutely ridiculous and I will never be back again. I had to take an Ub honored. Was given someone to contact they never answered the phone. It was absolutely ridiculous and I will never be back again. I had to take an Uber to come pick up my car a different day then what I was told. That is unacceptable!! More

Appointment at 9;30 for inspection waited 3 hours to get a 30 m, inspection. No one told me it would take that long. So I waited and Issued a 12;00 appointment had to make another appointment for a differ a 30 m, inspection. No one told me it would take that long. So I waited and Issued a 12;00 appointment had to make another appointment for a different time and date, not upset just a little disappointed at the service, I will be back for my next appointment in the near future. Thank you for your concern. Stephen Mackiewicz : More

When asking a question by phone they never get back to you to answer your question. Tried calling twice & never a call back. Make sure you make an appt, it helps waiting time. As for state inspection they you to answer your question. Tried calling twice & never a call back. Make sure you make an appt, it helps waiting time. As for state inspection they charge $20 Plus they charge an extra $9.00 for supplies such as gloves, paper, etc. Waiting room is very clean, bathrooms very clean. Lots of customers there. More

Bad customer service Every time I take my car there for a recall something always something happens and Friday I went to have service done for a recall it working when I took up there now it's not working at recall something always something happens and Friday I went to have service done for a recall it working when I took up there now it's not working at all . More

I took my car to get fixed they didn’t fix it and then they couldn’t provide me a rental. So I’m burning thru my wallet. they couldn’t provide me a rental. So I’m burning thru my wallet. More

I was checked in and checked out. Prompted for service that was marked critical, but not spoken to about it. I left without even being given an overview and empty washer fluid. No com Prompted for service that was marked critical, but not spoken to about it. I left without even being given an overview and empty washer fluid. No communication from a mechanic. More

It was, as usual, a quick and professional experience. When the work was done I was run through the list of upcoming required (brakes, etc.) and recommended things that are not required for safety or insp When the work was done I was run through the list of upcoming required (brakes, etc.) and recommended things that are not required for safety or inspection but still will need to be done in the future to ensure my vehicle runs at optimal levels for a long time. More

Southern Buick GMC Greenbrier provided amazing service for my vehicle. Dekwan was my service provider and he made sure all my needs were met and was able to answer any of my questions I had with an except for my vehicle. Dekwan was my service provider and he made sure all my needs were met and was able to answer any of my questions I had with an exceptional attitude. Very knowledgeable in his area of expertise and respectful. Quick and timely service More

Always a pleasure to come to this facility. Also the redone waiting area is nice Also the redone waiting area is nice More