Southern Acura Newport News - Service Center

Courteous staff, kept me informed, and service completed in a timely manner. Happy with the dealership, but not happy with Acura that I’m still waiting for recall part 1+ year. in a timely manner. Happy with the dealership, but not happy with Acura that I’m still waiting for recall part 1+ year. More

Always impressed with Cisco when I come there! He always takes good care of me He always takes good care of me More

Pleasant customer service when scheduling Excellent service advisors and trustworthy Quality work and low pressure service advisors and trustworthy Quality work and low pressure More

I consider the customer service at Southern Acura Newport News to be exceptional and the services provided to my car was done fast Newport News to be exceptional and the services provided to my car was done fast More

Outstanding customer service. The Southern Acura service department promptly diagnosis the issue with my vehicle and made me aware of the repairs required. I'm very pleased with The Southern Acura service department promptly diagnosis the issue with my vehicle and made me aware of the repairs required. I'm very pleased with Cisco and his staff. Outstanding job!! More

Sysco and the rest of the service team are alway's very kind and accommodating. My service appointments are alway's quick and professional. kind and accommodating. My service appointments are alway's quick and professional. More

Always professional, thorough, and prompt. Kevin, especially, is a delight. I've been a customer for almost 20 years and won't go anywhere else. Kevin, especially, is a delight. I've been a customer for almost 20 years and won't go anywhere else. More

Great dealership. I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive t I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive the next day. All thanks to Kevin.... More

They were very thorough and washed my car. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. More

Kevin is very professional and courteous. I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were ver I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were very clean. More