Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Acura Newport News - Service Center
Newport News, VA
580 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
580 Reviews of Southern Acura Newport News - Service Center
Sort by
May 26, 2024
Almost 20 years coming to service department, trusted and reliable. Appreciate the great service and quick turns and reliable. Appreciate the great service and quick turns More
by MARK7983
Verified CustomerEmployees Worked With
May 24, 2024
I am a carry over from Hall Acura of Newport News and the Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. More
by rightdo
Employees Worked With
Other Employees :
Keith Duncan - Sales
May 23, 2024
The staff is very accommodating and explain the options for service well. Trust them to do good, necessary work. for service well. Trust them to do good, necessary work. More
by DEBHILL50
Employees Worked With
May 20, 2024
The service isn’t transparent enough to me as a customer to know the work has been done professionally/ to know the work has been done professionally/ More
by KIRKMATTEN
Employees Worked With
May 20, 2024
Kevin great customer service; however, Southern Acura should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here More
by None
Employees Worked With
May 18, 2024
Service advisor was outstanding and mechanics did a great job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. More
by Bielick1
May 14, 2024
The service agents are always friendly. I appreciate the extras in the waiting area. Thank you I appreciate the extras in the waiting area. Thank you More
by PHSTANLEY
Employees Worked With
May 14, 2024
They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More
by pkarven
May 10, 2024
Service reps are always helpful and courteous. Repairs are completed in a timely manner. Everything is always explained Repairs are completed in a timely manner. Everything is always explained More
by nurseetter
May 10, 2024
He was very courteous and professional. He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! More
by KIRKMATTEN
Employees Worked With
