Southern Acura Newport News - Service Center

You get an 11 on a scale of 1 to 10! I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from S I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from Sean Wales and his team in the service department! They take amazing care of me, get me in and out quickly and my car is always cleaner than when I brought it in! As a busy Realtor, my time is very important to me and Sean and his team value that as well! I HIGHLY recommend Hall Acura not only for your purchase but also to take care of you and your investment after you leave the lot! More

Great Service and Great People Went to Hall Acura to get some work done on my car and I just appreciate the outstanding service I received from Mr. Bland and his support team at Hal Went to Hall Acura to get some work done on my car and I just appreciate the outstanding service I received from Mr. Bland and his support team at Hall Acura. Mr. Bland lent me a loaner car that was sophisticated so that my experience was hassle free. Thanks so much!!! More

Routine service I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satis I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satisfied with my experience More

Tire rotation Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and receive Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and received a warm welcome thanks again for a great job Simuel More

Service Department is outstanding The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job d The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job done to our satisfaction. We will most likely get our next car from Hall Acura because we are confident it will be well taken care of. More

Great service Mr. Bland always goes out of his way to help me get my Acura in tip-top shape. He is very trustworthy and friendly. I would recommend Mr. Bland and hi Mr. Bland always goes out of his way to help me get my Acura in tip-top shape. He is very trustworthy and friendly. I would recommend Mr. Bland and his team at Acura anyday More

I Worked with J B Bland who was extremely helpful. JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated on the progress, which was very reassuring. More

Acura Newport News, the best! This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, be This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, been the best! Thanks JB for making each trip enjoyable! More

the atmosphere and service is tops! My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehi My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehicle. The fact I have a Mazda they still give friendly service without charging an arm and a leg.I will continue to patronize Hall Acura tell all family & friends of your friendly service More

Friendly The staff at the Acura dealership are so friendly. They make you feel welcomed and extremely comfortable. I love how courteous they are as well. The staff at the Acura dealership are so friendly. They make you feel welcomed and extremely comfortable. I love how courteous they are as well. More