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Southern Acura Newport News - Service Center

Newport News, VA

4.8
346 Reviews

346 Reviews of Southern Acura Newport News - Service Center

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December 01, 2017

Great experiences Trust suggested diagnoses. Ive asked to see issues and was walked straight to vechicle. I have had nothing but great experiences. I get treated as a More

by Jstille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 03, 2017 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2017

Great Wonderful service. I would recommend this service again. It was effective to and everything was explained in detail. This service was great. I would r More

by Qqqqqqqqqq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 12, 2018 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 22, 2017

As usual, excellent service Routine maintenance visit. JB always makes me feel like a priority. He looks out for me and my vehicle. We own 2 Acuras and the level of service he pr More

by All23Ways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 14, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 16, 2017

Always a excellent service. Wanted to write a review to thank the service team and especially James aka...JB. He is always so helpful and thoughtful. Always making sure that i am More

by 27274341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 05, 2018 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much,Hall Acura Newport News.

November 16, 2017

Great customer service I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care More

by Lylieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 05, 2018 -

Southern Acura Newport News responded

Thanks for the positive feedback Lylieta! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Acura Newport News would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 13, 2017

Service JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I v More

by Ericaeees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 30, 2018 -

Southern Acura Newport News responded

Hi Erica. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 12, 2017

Excellent Service Experience My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technici More

by TWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 30, 2018 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 11, 2017

Very Professional and accommodating to my needs, I would rec Acura My car was evaluated while I was looking at a new car to possibly purchase in coming months. Mr Bland wash my car and was very hospitable and I More

by Kimme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 30, 2018 -

Southern Acura Newport News responded

Good morning Kimme! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Kimme for the highly praised review.

November 11, 2017

Excellent service I always receive the best service from James Bland and the rest of the service team. Even when I need to stop in on a moments notice, they were able t More

by AcuraOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 25, 2018 -

Southern Acura Newport News responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Devin Sheldon led you to your new Acura MDX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Acura Newport News. Thank you again and have a great day!

November 10, 2017

nice experience From the moment I stepped in it was very pleasant in handling my business very professional good quality work the service was done in a very good time More

by 117Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 25, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

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