Southern Acura Newport News - Service Center

The best Acura service I've ever received! Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! Jame Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! James always takes care and explains in detail everything that needs repair. More

James Bland Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him. More

Great service! The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need lik The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need like other shops. More

Friendly Service James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great asset to the Hall Acura service department in Newport News! More

Newport News Acura Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to ex Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to explain the detail of my service. While waiting I treated myself to the free Starbucks, WiFi and tv. After about an hour, my suv was completed and was washed as well. What a way to start the weekend!! Thanks!! More

Great customer service Great service. Advised me of needed items. Didn't even know my wipers were bad until they showed me. Thanks for the great service and advice Timely Great service. Advised me of needed items. Didn't even know my wipers were bad until they showed me. Thanks for the great service and advice Timely and courteous. Thanks Sean and team More

Excellent Customer Service My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. More

COURTEOUS PROFESSIONAL TOP NOTCH I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month to see Devin and my dad purchased a 2017 Acura RDX. Sean is my service adviser and he always gives me great service with a smile. I am glad to be a part of the Hall Acura family. Best customer service ever from both of these gentlemen. More

Work of excellence This dealership is the only one that I allow to work on my vehicles. The staff is extremely professional and knowledgeable. I would highly recommend t This dealership is the only one that I allow to work on my vehicles. The staff is extremely professional and knowledgeable. I would highly recommend there services, or if you are in the market for a new vehicle, the sales staff is another area where this dealership shines. More

Everyones extremely knowledgeable and very pleasant. Routine service, purchased my RDX from this location two years ago, I appreciate the fact that dealer is very close to my home as well as the wonderfu Routine service, purchased my RDX from this location two years ago, I appreciate the fact that dealer is very close to my home as well as the wonderful experience I've had each and every time I've come into the building, More