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Southern Acura Newport News - Service Center

Newport News, VA

4.8
367 Reviews

367 Reviews of Southern Acura Newport News - Service Center

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November 16, 2024

Excellent Service as always. Thank you for servicing my car in a timely manner. Mr. Cisco was terrific. More

by Gretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Gretchen responded

Excellent Service as usual. Thank you Mr. Cisco and your expert team.

Nov 16, 2024 -

Gretchen responded

Excellent

November 13, 2024

The southern acura team ALWAYS get the job done! ! They are very efficient and reliable!! More

by jalia_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Great prompt service! I'm always treated with the utmost respect when I bring my car in for service. More

by evelynspratley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Kevin Rafeek is an asset to Southern Acura. He is very nice and very knowledgeable and very pleasant to work with. He always keeps me updated on the status of my vehicle and answers any questio More

by Acura TLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Good services and they are real quick to respond back to your message nice job More

by newvaprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service was great and they completed my car in a timely manner. I just wish that you still did the car wash and vacuum. More

by val.jackson_1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura More

by JMILTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service team is awesome. They are very polite, friendly, courteous and professional. The kept me informed throughout the entire process and reviewed the results of the serv More

by janetjoyce4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Professional, yet friendly atmosphere. Clearly explained everything that was being done. Found a recall I didn’t know about, and took care of it while they had the car! More

by Kboyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Great customer service, Kevin is always on top of things. Also, the mechanic I spoke to about my vehicle was great More

by brianjsolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.