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Southern Acura Newport News - Service Center
Newport News, VA
523 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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523 Reviews of Southern Acura Newport News - Service Center
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July 28, 2024
FIRST TIME FOR SERVICE SINCE WE PURCHASED OUR SANTA FE THE SERVICE EXCEEDED MY EXPECTATION S THE SERVICE EXCEEDED MY EXPECTATION S More
by bmcclenny1@msn.com
Verified CustomerEmployees Worked With
July 28, 2024
Great customer service, great service on my vehicle, very communicative. Comfortable and clean waiting area. Very trustworthy place of business. communicative. Comfortable and clean waiting area. Very trustworthy place of business. More
by AcuraOwner
July 26, 2024
All work was done as prescribed in an expeditious manner. Cisco was excellent as the service manager. Cisco was excellent as the service manager. More
by Run42day
Employees Worked With
July 26, 2024
Cisco was very cordial and most helpful. He showed a very friendly attitude and took the time to bring my car inside so I did not have to go out into the rain. Very satisfied with the work a He showed a very friendly attitude and took the time to bring my car inside so I did not have to go out into the rain. Very satisfied with the work and cleaniness shown. More
by MARKTURNAGE
Employees Worked With
July 21, 2024
The service was impeccable, explain to me everything they wanted to do before they did it and I would recommend it to anyone that I know that has an Acura! wanted to do before they did it and I would recommend it to anyone that I know that has an Acura! More
by fourugizmo
July 04, 2024
The team is top notch and Berna is always very communicative and professional. They take care of all my vehicles. communicative and professional. They take care of all my vehicles. More
by ray711241
June 19, 2024
Staff is always pleasant and professional. Waiting area is always clean and comfortable. Keep up the good work! Waiting area is always clean and comfortable. Keep up the good work! More
by Merrittk92
June 19, 2024
I enjoy working with the Service staff they are upfront, reliable and they follow up on all your issues. reliable and they follow up on all your issues. More
by Nicole
Employees Worked With
June 14, 2024
I've bought 5 new vehicles from this dealership over the years. I think that says it all. years. I think that says it all. More
by GWILL49
Employees Worked With
June 14, 2024
The Southern Dealership has changed policies that do not favor customers. Now you have to pay for a loaner and you’re not encouraged to wait for your car anymore. These are the more notable changes the com favor customers. Now you have to pay for a loaner and you’re not encouraged to wait for your car anymore. These are the more notable changes the company uses to charge/penalize customers. Where’s the loyalty to those who have trusted your organization over the years? Next you’ll charge us for the free car wash or remove that as well More
by MSPENCER7
