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Southern Acura Newport News - Service Center

Newport News, VA

4.9
585 Reviews

585 Reviews of Southern Acura Newport News - Service Center

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November 09, 2024

Good services and they are real quick to respond back to your message nice job More

by newvaprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service was great and they completed my car in a timely manner. I just wish that you still did the car wash and vacuum. More

by val.jackson_1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
November 08, 2024

Great customer service, Kevin is always on top of things. Also, the mechanic I spoke to about my vehicle was great More

by brianjsolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Professional, yet friendly atmosphere. Clearly explained everything that was being done. Found a recall I didn’t know about, and took care of it while they had the car! More

by Kboyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
November 08, 2024

The service team is awesome. They are very polite, friendly, courteous and professional. The kept me informed throughout the entire process and reviewed the results of the serv More

by janetjoyce4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura More

by JMILTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
November 07, 2024

Kevin was extremely helpful and professional, with me needing last minute services. He even completed my maintenance service, on top of taking care of tires. More

by aprilmcgraw26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I was able to get an appointment when I needed it. In and out quickly and they washed my car More

by cofsky4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica gooddale
November 01, 2024

Enjoy having Kevin as my service tech. He keeps my RDX running smoothly. Thank you More

by jmacturn
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Service was great, the waiting room was comfortable, the staff very courteous and knowledgeable and plenty of water. More

by mrrnscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
Oct 30, 2024 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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