Southern Acura Newport News - Service Center

Sean is very helpful and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. More

Setvice JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional More

Very professional Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you ve Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you very much.... More

Airbag recall They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 t They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 tlx . More

State inspection Went in for a routine state inspection and had to wait for my vehicle. Service was finished in less than 45 minutes, I hadn't even finished my cup Went in for a routine state inspection and had to wait for my vehicle. Service was finished in less than 45 minutes, I hadn't even finished my cup of free Starbucks coffee! More

Great friendly service! JB is very friendly and knowledgeable. I've come here for years and am very happy with the service I receive and will continue to return in the future JB is very friendly and knowledgeable. I've come here for years and am very happy with the service I receive and will continue to return in the future. More

Service Mr. Bland is the service representative that has helped me when I have come into Hall Acura. He always provides great customer service. Mr. Bland exp Mr. Bland is the service representative that has helped me when I have come into Hall Acura. He always provides great customer service. Mr. Bland explains services needed. More

Service James Bland was very warmth honest person. Every time I visit the shop for some reason he was there trying to help me as much as possible. Great servi James Bland was very warmth honest person. Every time I visit the shop for some reason he was there trying to help me as much as possible. Great service for his part and I appreciate him for all the help he More

Outstanding!!!!! This dealership is Awesome!!! I bought a RDX from another place but have been having problems with my Bluetooth Connection. Sheldon Watson greeted me This dealership is Awesome!!! I bought a RDX from another place but have been having problems with my Bluetooth Connection. Sheldon Watson greeted me in the service area and when I told him what’s been going on he sat in the car with me and went over not only my phone issues but other features as well that I was having trouble with. Thanks Sheldon I’ll be sure to come back for service anytime! More

Service Had a completely honest service visit, didn't try the "scare tactics" other dealerships have used in the past to up sale me on things my vehicle didn' Had a completely honest service visit, didn't try the "scare tactics" other dealerships have used in the past to up sale me on things my vehicle didn't really need. After the impeccable customer service Chris impressed me with, I'll never go anywhere else, that's for sure!!!! More