Southern Acura Newport News - Service Center

Always exceed all my expectations The team works to complete all my vehicle maintenance with the upmost care complete all my vehicle maintenance with the upmost care More

Professional and courteous. Always willing to listen to me , the concerns of my vehicle. A great team ! Always willing to listen to me , the concerns of my vehicle. A great team ! More

Cisco is amazing. He always goes above and beyond to make sure I am taken care of and completely satisfied. He always goes above and beyond to make sure I am taken care of and completely satisfied. More

Kevin Rafeek is very professional. He always makes sure I get A1 service. Kevin always guides me to the best and necessary services I need to keep my car running well. He always makes sure I get A1 service. Kevin always guides me to the best and necessary services I need to keep my car running well. More

I've been going to this dealership for year - buying or maintenance, top notch experience. Kevin always makes sure my SUV is in top conditions, he never is too busy to answer my questions or explain why s maintenance, top notch experience. Kevin always makes sure my SUV is in top conditions, he never is too busy to answer my questions or explain why service items need attention. More

Berna always goes out of her way to explain all the service options and keep the customer up on the status of maintenance and/or repairs. She always has smile and cheerful attitude. I was unaware t service options and keep the customer up on the status of maintenance and/or repairs. She always has smile and cheerful attitude. I was unaware that Southern Auto Group had bought Hall Acura Newport News so I had difficulty making appointments for my vehicles. The email address on file is wrong and I can't figure out how to get it changed. I am not familiar with Southern so for now I would recommend the service center based on the same team of people as was with Hall. More

Salesman was great. They have a mandatory package for every car that increases the cost by $1600+ VA’s ridiculous $899 admin fee (one of the highest in the nation.) It i They have a mandatory package for every car that increases the cost by $1600+ VA’s ridiculous $899 admin fee (one of the highest in the nation.) It is not mandatory to charge people the $899, but the law says you can charge up to $899, so why not gouge your customers? Whatever the sticker price is, or whatever you think you're gonna talk them down to, add another $2500 and that's what you'll pay. More

I was able to schedule same day and everyone was nice and polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job! polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job! More

I have been dealing with this dealership since 1987 the service is excellent and complete in any task they do. Thank you JoBeth service is excellent and complete in any task they do. Thank you JoBeth More